Corporate Perceptions on Digitalization of Public Services: From the Perspective of Czech SMEs

Abstract

A frequent shortcoming of the digitalization of public administration and services is an excessiveconcentration on individual points of communication between the citizen, company and public authorities,rather than focusing on digitalizing the whole process. Digitalizing a service must mean that the entire processfrom the beginning to the end is digitalized from the end-user’s point of view and fully accessible through theonline interface. To be able to be competitive in current environment it is necessary that SMEs have easyaccess to the digitalization processes. The aim of this paper is to provide SMEs point of view on the necessityand applicability of online eGovernmental solutions being vital for their activities. The research was based onsurveying of 278 Czech SMEs. We consider the results of this study very topical considering the currentCOVID19 impact on companies and public administration.

Kierunki badań naukowców z Polski i Czech w obszarze rachunkowości i podatków na podstawie publikacji z bazy SCOPUS

“…Takimi wyzwaniami były np. nowe instrumenty finansowe i zasady ich ujmowania opisane w międzynarodowych standardach sprawozdawczości finansowej (Honková, 2015;Strouhal, 2009;Strouhal i in., 2009). W związku z coraz większym znaczeniem wartości niematerialnych i prawnych przyszłość rachunkowości może obejmować badanie wykorzystania sztucznej inteligencji w audycie i rachunkowości spółek (Zemánková, 2019).…”

Resilience development and digitalization of the healthcare supply chain: an exploratory study in emerging economies

“…Regarding the tier level influence on organizations' digitalization, Schmidt et al (2016) and Strouhal et al (2021) posed that organizations closer to the end-customer in their respective supply chains might have their digitalization efforts more valued. As end-customers usually perceive companies' digital transformation as an additional benefit (Komulainen et al, 2018), organizations with closer interaction with end-customers tend to invest in new technologies more extensively.…”