COVID-19's impact on lean programs and implementation in energy-based utilities
Paula H. Jensen,
Jennifer Cross,
Diego A. Polanco-Lahoz
Abstract:PurposeLean is a continuous improvement methodology that has succeeded in eliminating waste in a variety of industries. Yet, there is a need for more research on Lean implementation in several under-studied contexts, including crisis situations such as those created by the recent COVID-19 pandemic. This research investigates how Lean programs were impacted by COVID-19, while previous research has primarily explored how Lean was used to solve problems created by the pandemic.Design/methodology/approachA mixed-m… Show more
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