Coworker and Supervisor support as moderators of associations between task characteristics and mental strain

Karasek, Robert; Triantis, Konstantinos; Chaudhry, Sohail S.

doi:10.1002/job.4030030205

Cited by 287 publications

(179 citation statements)

References 14 publications

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“…An increasingly important area of human resource management research involves examining employee perceptions of support at work (Cummins, 1990;Erturk, 2014;Karasek, Triantis & Chaudhry, 1982). Prior research argues that employees value support from their co-supervisor more than from their coworkers or organisation (Kottke & Sharafinski, 1988).…”

Section: Supervisor Supportmentioning

confidence: 99%

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Role stress and turnover intentions among information technology personnel in South Africa: The role of supervisor support

Naidoo

2018

SA j. hum. resour. manag.

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Orientation: High turnover of information technology (IT) personnel is a major problem facing many global and local organisations. An increasingly important area of turnover research of IT personnel experiencing role stress involves examining their perceptions of supervisor support.Research purpose: This study aimed to examine the effects of role-related stress and supervisor support on job satisfaction, job performance and IT turnover intentions.Motivations for the study: It is important to assess from both a theoretical and a practical perspective the extent to which turnover can be explained by relational factors such as supervisor support.Research design, approach and method: An online voluntary survey yielded a sample of 163 respondents. Six constructs were measured: turnover intention, job performance, job satisfaction, supervisor support, role ambiguity and role conflict. A total of 158 usable responses were subjected to descriptive, correlation and regression analysis. Mediation and moderation effects were assessed using a multiple regression bootstrapping procedure.Main findings: Role ambiguity has a greater impact on job satisfaction than role conflict. Job satisfaction fully mediated the relationship between role stress and turnover intention. Supervisor support mediated the relationship between role stressors and job satisfaction and role stressors and job performance. There was no evidence in favour of a moderating role of supervisor support.Practical and managerial implications: Higher priority should be given to tackling role ambiguity. Supervisor support can increase job satisfaction, improve job performance and ultimately reduce turnover intentions, despite the presence of role stress.Contribution or value-add: Human resource managers and IT managers could use these results to improve job performance and staff retention.

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Section: Supervisor Supportmentioning

confidence: 99%

“…Supervisor support is important in helping employees cope with stress (Jamal, 1984) and stressful situations (Karasek et al, 1982). As a result, stress does not have strong negative effects on their job satisfaction (Harris, Harris & Harvey, 2008).…”

Section: Hypothesesmentioning

confidence: 99%

Role stress and turnover intentions among information technology personnel in South Africa: The role of supervisor support

Naidoo

2018

SA j. hum. resour. manag.

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“…Workplace social support has also been examined in conjunction with the jobstrain model in several studies of CVD (7,9,10,29), as well as in studies of psychological strain outcomes (37,38). Evidence has been provided for both a main effect of social support ( 10,29) and a buffe ring of the effects of j ob strain by social support (9,10,29).…”

mentioning

confidence: 99%

Association between ambulatory blood pressure and alternative formulations of job strain.

Landsbergis¹,

Schnall²,

Warren³

et al. 1994

Scand J Work Environ Health

297

260

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“…Th is connection between chro nic work stress and th e long-term health con sequences of such expo sure has been the focus of a series of investigations in the United States (16)(17)(18)(19) and Sweden (20)(21)(22)(23)(24)(25)(26) . Karasek and his colleagues have predicted that biologi cally adversive strain wiII occur under a specific condition , ie, when the psychological demands of the job exceed the resources for cont rol over task content (20, 21.…”

mentioning

confidence: 99%

Combined effects of job strain and social isolation on cardiovascular disease morbidity and mortality in a random sample of the Swedish male working population.

Johnson¹,

Hall²,

Theorell³

1989

Scand J Work Environ Health

561

317

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Coworker and Supervisor support as moderators of associations between task characteristics and mental strain

Cited by 287 publications

References 14 publications

Role stress and turnover intentions among information technology personnel in South Africa: The role of supervisor support

Role stress and turnover intentions among information technology personnel in South Africa: The role of supervisor support

Association between ambulatory blood pressure and alternative formulations of job strain.

Combined effects of job strain and social isolation on cardiovascular disease morbidity and mortality in a random sample of the Swedish male working population.

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