“…In 2022, the digital health innovation award was presented to John Prentice, Library Manager at The Australian and New Zealand College of Anaesthetists, for his work on an interlibrary loan and document delivery management tool (Prentice, 2022). This tool, and the accompanying change management process, automated and optimised many aspects of the previously cumbersome process of receiving, tracking, and supplying some 1500 annual article requests.…”