“…The success of an organization mainly depends on employees' knowledge, experience, creative activity and firm's innovation capability (Urbancova, 2013;Le & Lei, 2019). Improving innovation capability is seen as one of the key solutions for firms to effectively respond to quickly change of business environment, and create competitive advantage in long term (Urbancova, 2013;Skinnarl et al, 2014;Le & Lei, 2019;Nguyen et al, 2019). Innovation is widely recognized as a core dynamic capability which allows firms to achieve competitive advantage in many facets like market performance, production shortening, market share maintenance, and accelerating new products development (Tidd et al, 2006), operational efficiency and service quality (Hsueh & Tu, 2004;Parasuraman, 2010), developing new capabilities, and meeting customer's needs (Calantone et al, 2002;Sadikoglu & Zehir, 2010) compared with key competitors.…”