“…In other words, knowledge management confirmed its paramount role for building firm resilience ( Ali et al, 2017 ) through implementing continuous innovative processes based on knowledge acquisition, creation and sharing. Knowledge acquisition capabilities, knowledge generation capabilities and knowledge combination capabilities represent three relevant dimensions of knowledge-based dynamic capabilities ( Del Giudice et al, 2017 ; Mital et al, 2018 ; Santoro et al, 2019 ; Sasson et al, 2017 ; Zheng et al, 2011 ). Taking inspiration from these categories, the results confirmed the impact of knowledge acquisition capabilities and knowledge combination capabilities on knowledge preparedness as a new form of knowledge (not just operational) affecting readiness and the ability to prevent, detect and respond to unpredictable and harsh outbreaks.…”