“…Intrapersonal team characteristics include team members' innovative work behavior (Akgün, Keskin, and Byrne, ; Denison, Hart, and Kahn, ; Vissers and Dankbaar, ), expertise (Ancona and Caldwell, ; Ellemers, De Gilder, and Van den Heuvel, ; Mumin and Elbanna, ), openness (e.g., Aronson, Reilly, and Lynn, ; George and Zhou, ), and customer orientation (Akgün et al., ).…”