Crisis, Catastrophe, and Disaster in Organizations

Tafoya, Dennis W.

doi:10.1007/978-3-030-37074-9

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“…Literature studies on crisis in an organization relate little to the aspects of the relational capital of a company. It should be noted that while the literature on crisis management abounds in research concerning determinants of companies' resilience to crisis [28][29][30][31][32], it rarely points to the importance of relational capital as a medium in anti-crisis processes. Based on the above, the research gaps observed brought the author to indicate the relational capital of a company as an important, although not well-recognized or appreciated factor impacting the resilience of a company to crisis events.…”

Section: Introductionmentioning

confidence: 99%

The Role of Relational Capital in Anti-Crisis Measures Undertaken by Companies—Conclusions from a Case Study

Wałecka

2021

Sustainability

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The aim of this article was to present the results of empirical research conducted in enterprises of all sizes operating in Poland and Central Europe. The study focused on the impact of relational capital on the prevention of and intervention in the event of a crisis in a company. The author assumes that there is a link between a company’s relational capital and its susceptibility to crisis phenomena. The research carried out allowed different conclusions to be drawn. It turns out that the studied companies were characterized by a high level of relational capital. Their internal relational capital—particularly the relations between employees and company owners—was especially important to them. Relations of the surveyed companies with external stakeholders were also important. In response to the question about the role of relational capital in anti-crisis measures undertaken by companies, it appears that the relational capital of the companies surveyed allowed them, in their opinion, to avoid many crisis situations. Thanks to the right attitudes of the surveyed companies’ stakeholders, they have often managed to avoid crises. This situation also applies to the recent crisis caused by COVID-19.

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Section: Introductionmentioning

confidence: 99%

The Role of Relational Capital in Anti-Crisis Measures Undertaken by Companies—Conclusions from a Case Study

Wałecka

2021

Sustainability

View full text Add to dashboard Cite

show abstract

Crisis, Catastrophe, and Disaster in Organizations

Cited by 1 publication

References 0 publications

The Role of Relational Capital in Anti-Crisis Measures Undertaken by Companies—Conclusions from a Case Study

The Role of Relational Capital in Anti-Crisis Measures Undertaken by Companies—Conclusions from a Case Study

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