“…4 profitability [2] , [9] , [15] , [47] , [48] , [115] 6 2,0 90,6 4 volume flexibility [13] , [33] , [37] , [87] , [97] , [99] 6 2,0 92,6 4 delivery reliability [18] , [23] , [58] , [95] , [106] 5 1,7 94,3 4 service level [2] , [3] , [56] , [105] , [108] 5 1,7 96,0 4 capital cost [33] , [74] , [81] , [115] 4 1,3 97,3 4 production responsiveness [37] , [44] , [47] , [ [3] , [15] , [17] , [48] , [54] , [60] , [65] , [66] , [98] , [105] , [114] , [117] Operativa [8] , [23] , [31] , [44] , [56] , [79] , [81] , …”