Current practices and emerging trends of transit apps for fixed-route bus services in the US

Bian, Jiahe; Li, Wei; Lee, Chanam

doi:10.1016/j.jpubtr.2023.100052

Cited by 8 publications

(4 citation statements)

References 16 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…For example, shuttle services could cover residential areas located within a 1-mile radius of BRT stations; for regular buses, shuttle services could focus on the 0.5-mile radius and provide a more frequent service. A real-time tracking system should be integrated to allow passengers to view shuttle and bus schedules simultaneously in the same transit app [91,92].…”

Section: Shuttle Catchment Area For Brt and Regular Busmentioning

confidence: 99%

Building Sustainable and Connected Communities by Addressing Public Transportation’s First-Mile Problem: Insights from a Stated Preference Survey in El Paso, Texas

Li,

Lee,

Towne

et al. 2024

Sustainability

Self Cite

View full text Add to dashboard Cite

Public transportation is an essential component of building sustainable communities. However, its ridership remains low in most cities in the United States. Among the major barriers is the long distance to the bus stops, called the first-mile problem. Using a stated preference survey among 1056 residents of El Paso, Texas, this study addresses this problem by estimating additional transit trips that can be expected from the implementation of hypothetical, free shuttles between one’s home and the closest bus stops. Participants reported 7.73 additional transit trips per week (469% increase from the current baseline), including 3.03 additional trips for work, 1.94 for daily errands, 1.64 for leisure or social, and 0.93 for exercise or sports. The percentage of transit non-users dropped from 77.6% (baseline) to 38.2%. With the free shuttle service, respondents would favor bus rapid transit more than regular buses (4.72 vs. 3.00 additional trips). Residents identifying as an existing transit user, being Hispanic/Latino, owning at least one automobile, living within 1 mile of a transit stop, and feeling safe while riding the bus would make significantly more transit trips due to the service. This study suggests that programs to address/reduce the first-mile problem could increase transit demand and, therefore, contribute to creating sustainable and more connected communities.

show abstract

Section: Shuttle Catchment Area For Brt and Regular Busmentioning

confidence: 99%

Building Sustainable and Connected Communities by Addressing Public Transportation’s First-Mile Problem: Insights from a Stated Preference Survey in El Paso, Texas

Li,

Lee,

Towne

et al. 2024

Sustainability

Self Cite

View full text Add to dashboard Cite

show abstract

“…Successful apps should feature real-time tracking, mobile ticketing, and user feedback mechanisms. The study also discusses multimodal transport integration and predictive analytics, noting that urban areas may not represent smaller transit agencies [16]. Bian et al (2022) conducted a systematic literature review identifying the end-user benefits of smartphone transit apps, including improved perceived reliability, safety, reduced anxiety, and positive travel behavior changes.…”

Section: Literature Reviewmentioning

confidence: 99%

“…This indicates their concern about reliability and punctuality, perceiving new technologies as making the system more convenient and user-friendly. Relevant studies show that real-time tracking and mobile application features significantly enhance user satisfaction and increase ridership [14,16]. Less frequent bus users are less likely to support expanded service hours than daily users, indicating that other service-related issues might be more pressing.…”

Section: Research Question 3: What Effect Do Demographic Factors and ...mentioning

confidence: 99%

Demographic Disparities, Service Efficiency, Safety, and User Satisfaction in Public Bus Transit System: A Survey-based Case Study in the City of Charlotte, NC

Hosseini,

Ardabili,

Azarbayjani

et al. 2024

Preprint

View full text Add to dashboard Cite

Public bus transit in the US faces challenges like reduced ridership, rising costs, and service quality concerns, with ridership dropping to 62% of pre-pandemic levels by mid-2022. This research examines service limitations, safety concerns, and attitudes towards technological improvements in Charlotte’s transit system, using survey data from 160 participants collected in 2022 and 2023. The survey included demographic variables such as age, gender, race, income, living area, and bus usage frequency. Statistical analyses, including GLM, POLR, CLM, and Multinomial Ridge Regression, identified significant factors influencing transit use and perceptions. Key findings show that East Charlotte residents and females face limited routes and longer wait times; safety concerns are more prevalent among Black participants and those in East Charlotte; and privacy concerns are higher among infrequent and higher-income bus users. There is a strong preference for technological improvements like real-time tracking apps, especially among infrequent users. This research highlights the need for targeted improvements to enhance service efficiency, safety, and user satisfaction, providing valuable insights for policymakers and transit authorities to create a more inclusive public transportation system.

show abstract

“…Public transportation is an important aspect of everyday life of many people, as it plays a critical role in enhancing mobility, promoting economic development, and improving environmental sustainability (Bian et al, 2023). Nowadays improving a city transport system does not solely mean building new infrastructures or repairing aging ones (Cellina et al, 2023), transportation is also more and more dependent on information and communications technologies (ICT) (Gossling, 2018), frequently provided by smartphone apps (Shaheen et al, 2017).…”

Section: Introductionmentioning

confidence: 99%

The Use of Mobile Applications for Purchasing Tickets for Public Transportation in Poland

Gracz

2023

ERSJ

View full text Add to dashboard Cite

Purpose: This paper examines the actual use of mobile applications by consumers in Poland, seeking differences among various consumer groups. Design/Methodology/Approach: The survey was conducted in 2022 using the CAWI technique on a representative sample of 1,067 people. To investigate the use of mobile applications for ticket sales, a questionnaire was designed with a range of answers covering the frequency of such applications' usage. Findings: Poles are aware of mobile tickets; however, more than half of the respondents (54.1%) have never used a mobile application to purchase a public transportation ticket. Only 3.7% use a mobile app every day. There is no statistically significant correlation between the use of mobile applications for purchasing transportation tickets with respect to education level. However, there is a strong correlation with age and some correlation with the respondents' place of residence. Practical Implications: The use of mobile applications for purchasing public transportation tickets in Poland is on the rise. Therefore, every public transportation provider should consider implementing this technology. Originality/value: The paper is based on own, primary research.

show abstract

Current practices and emerging trends of transit apps for fixed-route bus services in the US

Cited by 8 publications

References 16 publications

Building Sustainable and Connected Communities by Addressing Public Transportation’s First-Mile Problem: Insights from a Stated Preference Survey in El Paso, Texas

Building Sustainable and Connected Communities by Addressing Public Transportation’s First-Mile Problem: Insights from a Stated Preference Survey in El Paso, Texas

Demographic Disparities, Service Efficiency, Safety, and User Satisfaction in Public Bus Transit System: A Survey-based Case Study in the City of Charlotte, NC

The Use of Mobile Applications for Purchasing Tickets for Public Transportation in Poland

Contact Info

Product

Resources

About