Customer Preferences in Selecting the Pawn Transaction in Pegadaian Syariah Padasuka

Dwihapsari, R; Suryana,; Juliana, Juliana

doi:10.18502/kss.v3i13.4207

Cited by 4 publications

(11 citation statements)

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“…From the explanation of customer satisfaction above, it can be concluded that customer satisfaction is the rate of a one's pleasure from his comparison of his expectations on a product and what he obtains from that product or service. If one intends to maintain customer loyalty, good facilities and services are needed to make customers feel safe and comfortable (Dwihapsari et al, 2019). The effect of Muslim tourists' perceived value on revisit intention through customer satisfaction is evidenced by Eid (2015), Eid and El-Gohary (2015) and Wiratini et al (2018).…”

Section: Customer Satisfactionmentioning

confidence: 99%

Muslim tourist perceived value on revisit intention to Bandung city with customer satisfaction as intervening variables

Juliana

Putri

Wulandari

et al. 2021

JIMA

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Purpose This study aims to investigate the influence of Muslim tourist perceived value (MTPV) on Muslim millennials’ intention to revisit Bandung (Indonesia) with customer satisfaction as an intervening variable. Design/methodology/approach Using quantitative methods, this study analyzed responses to a questionnaire distributed to 250 respondents from all over Indonesia. To test the hypothesis, the data were analyzed through Path Analysis using SPSS 24.I software. Findings The results suggest that MTPV has a significant effect on revisit intention to the city. This finding affirms that Islamic values and customer satisfaction are very important in encouraging millennial Muslims to revisit Bandung (Indonesia). Practical implications To increase Muslim millennials’ intention to revisit Bandung (Indonesia), tourist perceived value and satisfaction are central factors. The government's role is central in promoting halal tourism through various platforms, such as social media, seminars, workshops inter alia to increase MTPV and satisfaction rate toward the city. In addition, stakeholders in tourism sector should raise the awareness to support and encourage halal tourism through certifications of halal products and tourism services, and view halal tourism as a promising sector of tourism. Originality/value This study is the first to study the effects of Muslim tourists perceived value on revisit intention of millennial Muslims to Bandung (Indonesia) with customer satisfaction as an intervening variable. This study reveals the strengths and weaknesses of the perceived value of Muslim tourists in influencing millennial Muslims to revisit the city.

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Section: Customer Satisfactionmentioning

confidence: 99%

Muslim tourist perceived value on revisit intention to Bandung city with customer satisfaction as intervening variables

Juliana

Putri

Wulandari

et al. 2021

JIMA

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“…Based on the literature year related to sharia pawnshops for the 2015-2020 period, the following results were obtained : 1) 2015 : 5 literature (Muthmainah & Cholil, 2015), (Irfan, 2015), (Mahmudahningtyas, 2015), (Hadijah, 2015), (Panjaitan, 2015) 2) 2016 : 4 literature (Wandira, 2016), (Suharja, 2016), (Putri, 2016), (Nasution, 2016) 3) 2017 : 6 literature (Anggadini, 2017), (Marhani, 2017), (Wahab, 2017), (Budiman et al, 2017), (Habibah, 2017), (Rukmanasari, 2017) 4) 2018 : 2 literature (Surepno, 2018), (Luluk Wahyu Roficoh, 2018) 5) 2019 : 13 literature Afdhila, 2019;Dwihapsari et al, 2019;Ellysa & Hidayah, 2019;Fedro et al, 2019;Harahap, 2019;Karnawijaya, 2019;Manahaar, 2019;Perwasih, 2019;Pramudya, 2019;Sari, 2019;Sinambela, 2019;Ulwiyah & Dwi Ayuningtyas, 2019) 6) 2020 : 8 literature (Armiya et al, 2020;Hidayat & Zulhelmy, 2020;Kaddi et al, 2020;Muhsin & Masse, 2020;Rahmawati & Mutmainah, 2020;Saputri & Dewi, 2020;Setyaningrum & Khotijah, 2020;Tulasmi & Mukti, 2020) This can be explained in the following From the table, it can be described as follows:…”

Section: A Literature Yearmentioning

confidence: 99%

“…Although many Islamic financial institutions have sprung up in Indonesia, Islamic pawnshops seem to have a special attraction for the community to meet their needs. (Dwihapsari et al, 2019) Practically speaking, sharia pawnshops are also a solution for people who experience financial constraints, who do not have access to banking. (Hidayat & Zulhelmy, 2020) Aghniya Jurnal Ekonomi Islam ISSN 2656-5633 (Online) Vol.04 Nomor 01 Juli 2022…”

Section: Introductionmentioning

confidence: 99%

Literature Study Analysis of Sharia Pawnshops in Indonesia

2022

aghniya

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Pawn is one type of debt-receivable agreement and pawnshop itself is a financial institution, which also encourages the survival of the Sharia Economy. The legitimacy of this pawn practice has existed since the time of the Prophet Muhammad, where the Prophet Muhammad himself carried out this practice. This study aims to analyze Islamic law on the pawn system in sharia pawnshops; the pillars that must be fulfilled if partnering with sharia pawnshops; pawn system in sharia pawnshops; and the factors that influence interest in pawnshops in sharia pawnshops. This type of research is descriptive qualitative research with a literature study approach that comes from books, literature, theses, and library materials related to the purpose of this research. This literature research was conducted during the 2015-2020 period on 38 published fulltext literature. ABSTRAK Gadai merupakan salah satu jenis akad piutang dan pegadaian sendiri merupakan lembaga keuangan yang turut mendorong kelangsungan Ekonomi Syariah. Keabsahan praktik gadai ini sudah ada sejak zaman Nabi Muhammad, dimana Nabi Muhammad sendiri yang melakukan praktik ini. Penelitian ini bertujuan untuk menganalisis hukum Islam tentang sistem gadai di pegadaian syariah; rukun yang harus dipenuhi jika bermitra dengan pegadaian syariah; sistem gadai di pegadaian syariah; dan faktor-faktor yang mempengaruhi minat pegadaian di pegadaian syariah. Jenis penelitian ini adalah penelitian kualitatif deskriptif dengan pendekatan studi kepustakaan yang bersumber dari bukubuku, literatur, tesis, dan bahan pustaka yang berkaitan dengan tujuan penelitian ini. Penelitian kepustakaan ini dilakukan selama periode 2015-2020 pada 38 literatur fulltext yang diterbitkan.

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“…Pawnshop is a non-bank state-owned enterprise that plays a role in distributing financing services, both sharia and conventional pawn systems [1]. The presence of sharia pawnshops is a renewal in pawnshops through rahn financing.…”

Section: Introductionmentioning

confidence: 99%

The Influence of Internal Factors on The Distribution of Rahn Financing and its Impact on Return on Assets in Indonesian Pawnshop

Samawati¹,

Novianty²,

Syarief³

2022

Proceedings of the 4th International Conference on Economics, Business and Economic Education Science, ICE-BEES 2021, 27-28 Jul

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Developments in the distribution of financing for rahn Pawnshop Indonesian in 2010-2019 showed an increase and decrease. In 2015 to 2018 there was an increase, but there was a decrease in 2019 to Rp13,360,528.00. This study aims to examine the influence of internal factors, namely accounts receivable and accounts receivable turnover on rahn's financing and return on assets (ROA) either directly or indirectly and to examine the effect of accounts receivable and accounts receivable turnover on rahn financing at Indonesian Pawnshop. This study uses secondary data in the form of rahn financing reports in the 2010-2019 period. The data analysis technique used the Partial Least Square-Structural Equation Modeling (PLS-SEM) method. The results of the analysis show that accounts receivable and receivable turnover has a significant effect on rahn's financing, accounts receivable and accounts receivable turnover has no impact on return on assets (ROA). In addition, accounts receivable and accounts receivable turnover also has a direct influence on return on assets (ROA) and rahn financing does not mediate the effect of accounts receivable and accounts receivable turnover on return on assets (ROA).

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Customer Preferences in Selecting the Pawn Transaction in Pegadaian Syariah Padasuka

Abstract: .

Cited by 4 publications

References 0 publications

Muslim tourist perceived value on revisit intention to Bandung city with customer satisfaction as intervening variables

Muslim tourist perceived value on revisit intention to Bandung city with customer satisfaction as intervening variables

Literature Study Analysis of Sharia Pawnshops in Indonesia

The Influence of Internal Factors on The Distribution of Rahn Financing and its Impact on Return on Assets in Indonesian Pawnshop

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