Cyber physical system-enabled on-demand logistics trading

Kong, Xiang T.R.; Kang, Kai; Zhong, Ray Y.; Luo, Hao; Xu, Su Xiu

doi:10.1016/j.ijpe.2020.108005

Cited by 29 publications

(3 citation statements)

References 40 publications

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“…In terms of service optimization, some scholars have studied the supply-demand matching problem of on-demand instant service platforms (Ke et al, 2020a;Yang et al, 2020a;Guo et al, 2021;Kong et al, 2021;Lin et al, 2021a). Such problems are biased toward the modeling, simulation and optimization of complex situations.…”

Section: Literature Discussionmentioning

confidence: 99%

On-demand service platform operations management: a literature review and research agendas

Yan

Liu²,

Shi³

et al. 2022

MSCRA

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PurposeThe literature review aims to facilitate a broader understanding of on-demand service platform operations management and proposes potential research directions for scholars.Design/methodology/approachThis study searches four databases for relevant literature on on-demand service platform operations management and selects 72 papers for this review. According to the research context, the literature can be divided into research on “a single platform” and research on “multiple platforms”. According to the research methods, the literature can be classified into “Mathematical Models”, “Empirical Studies”, “Multiple Methods” and “Literature Review”. Through comparative analysis, we identify research gaps and propose five future research agendas.FindingsThis paper proposes five research agendas for future research on on-demand service platform operations management. First, research can be done to combine classic research problems in the field of operations management with platform characteristics. Second, both the dynamic and steady-state issues of on-demand service platforms can be further explored. Third, research employing mathematical models and empirical analysis simultaneously can be more fruitful. Fourth, more research efforts on the various interactions among two or more platforms can be pursued. Last but not least, it is worthwhile to examine new models and paths that have emerged during the latest development of the platform economy.Originality/valueThrough categorizing the literature into two research contexts as well as classifying it according to four research methods, this article clearly shows the research progresses made so far in on-demand service platform operations management and provides future research directions.

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Section: Literature Discussionmentioning

confidence: 99%

On-demand service platform operations management: a literature review and research agendas

Yan

Liu²,

Shi³

et al. 2022

MSCRA

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“…Logistics is a field that has a great opportunity for mitigation to provide services that can be translated into significant revenues for a retailer combined with PSS strategies (Souza et al, 2020;Premkumar et al, 2020;Souza et al, 2020;Stradioto Neto et al, 2020). However, this requires identifying possibilities for innovation in logistics businesses and which solutions have already been practiced or are under development (Kong et al, 2021). The PSS strategies can bridge the connection of logistics services with innovation since most of the strategies in PSS are created with the customer, enabling more precise solutions-oriented for daily problems (Kang et al, 2019).…”

Section: Introductionmentioning

confidence: 99%

Analysis of product-service system logistics strategies in e-commerce

Souza,

Flores,

Cauchick-Miguel

et al. 2023

BJO&PM

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Goal: The main objective of this work is identifying product-service system logistics strategies present in e-commerce. In addition, this research aims to address two main research questions: (i) What are the product-service logistics strategies in e-commerce and how are the strategies applied? and (ii) What are the future research opportunities from the literature? Design / Methodology / Approach: This paper performs a systematic literature review using the Preferred Reporting Items for Systematic Review and Meta-Analysis (PRISMA) method. Using this method, we established criteria for inclusion and exclusion of papers as well as better filters that, after applied during the literature review, we reached the final papers that will be included in the analysis. Results: The main opportunity for applying PSS in e-commerce is related to the migration of logistics services to platforms, in which asset sharing between partners is a potential implementation being tested by start-ups and technological companies. Concerning the results related to the association of PSS and e-commerce, this is still a lack in the literature since many papers are more theoretical and fail to assess the benefits of practical adoption. Limitations of the investigation: Research limitations of this research are according to the structure of the systematic literature review methodology. Practical implications: The results may provide guidance for e-commerce retailers that choose to implement PSS strategies associated with logistics in their sales channels. Originality / Value: This paper originality deals with the study of PSS strategies in e-commerce, since the combination of these approaches is still a research gap. Findings point out that e-commerce is still focused on physical products and the adoption of PSS strategies is not a common topic addressed in this context.

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“…Employing the Hotelling model and the Pyramid Spatial model, their results reveal the importance of setting appropriate commission rates. Kong et al (2021) study the challenges due to highly imbalanced and fluctuating supply and demand faced by on-demand logistics platforms such as Uber and Meituan: inefficient resource allocation, high costs, and top-down centralized decision-making process. To help overcome these challenges in metropolitan settings, they propose an online double auction for on-demand pickup and delivery.…”

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confidence: 99%