Cybersecurity Misinformation Detection on Social Media: Case Studies on Phishing Reports and Zoom’s Threat

Abstract

Prior work has extensively studied misinformation related to news, politics, and health, however, misinformation can also be about technological topics. While less controversial, such misinformation can severely impact companies’ reputations and revenues, and users’ online experiences. Recently, social media has also been increasingly used as a novel source of knowledgebase for extracting timely and relevant security threats, which are fed to the threat intelligence systems for better performance. However, with possible campaigns spreading false security threats, these systems can become vulnerable to poisoning attacks. In this work, we proposed novel approaches for detecting misinformation about cybersecurity and privacy threats on social media, focusing on two topics with different types of misinformation: phishing websites and Zoom’s security & privacy threats. We developed a framework for detecting inaccurate phishing claims on Twitter. Using this framework, we could label about 9% of URLs and 22% of phishing reports as misinformation. We also proposed another framework for detecting misinformation related to Zoom’s security and privacy threats on multiple platforms. Our classifiers showed great performance with more than 98% accuracy. Employing these classifiers on the posts from Facebook, Instagram, Reddit, and Twitter, we found respectively that about 18%, 3%, 4%, and 3% of posts were misinformation. In addition, we studied the characteristics of misinformation posts, their authors, and their timelines, which helped us identify campaigns.