Data Analysis and Classification of the Complaint Case Type for Orange Jordan Telecom Company

Tamimi, Sadeen Al; Qaddoura, Raneem; Alharahsheh, Yara; Kasasbeh, Bassam; Kamal, Sinan

doi:10.1109/icics60529.2023.10330487

2023 14th International Conference on Information and Communication Systems (ICICS) 2023

DOI: 10.1109/icics60529.2023.10330487

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Data Analysis and Classification of the Complaint Case Type for Orange Jordan Telecom Company

Sadeen Al Tamimi,

Raneem Qaddoura,

Yara Alharahsheh

et al.

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Cited by 2 publications

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Customer Complaint Characteristics and Predictive Modeling at Orange Telecom: A Machine Learning Analysis

Jaber,

Kasasbeh,

AlSawareah

et al. 2023

2023 2nd International Engineering Conference on Electrical, Energy, and Artificial Intelligence (EICEEAI)

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Customer Complaint Characteristics and Predictive Modeling at Orange Telecom: A Machine Learning Analysis

Jaber,

Kasasbeh,

AlSawareah

et al. 2023

2023 2nd International Engineering Conference on Electrical, Energy, and Artificial Intelligence (EICEEAI)

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Comparative Analysis of Decision Trees, Random Forest, and k-Nearest Neighbors in Predictive Analytics for Orange Telecom's Customer Complaint Data

Dayyeh,

AlSawareah,

Kasasbeh

et al. 2023

2023 2nd International Engineering Conference on Electrical, Energy, and Artificial Intelligence (EICEEAI)

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Data Analysis and Classification of the Complaint Case Type for Orange Jordan Telecom Company

Cited by 2 publications

References 23 publications

Customer Complaint Characteristics and Predictive Modeling at Orange Telecom: A Machine Learning Analysis

Customer Complaint Characteristics and Predictive Modeling at Orange Telecom: A Machine Learning Analysis

Comparative Analysis of Decision Trees, Random Forest, and k-Nearest Neighbors in Predictive Analytics for Orange Telecom's Customer Complaint Data

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