Data, Design and Civics

Boehner, Kirsten; DiSalvo, Carl

doi:10.1145/2858036.2858326

Cited by 80 publications

(27 citation statements)

References 34 publications

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“…It works in order to develop technologies to promote citizens' participation in different areas, which has been getting attention in the last decade [16] due to its impact on life quality [17]. This concept also intersects with Civic Tech [18]. Aligned with this, blockchain technology has also recently emerged as a fundamental platform for providing trust and auditable data, through a decentralized peer-to-peer network using cryptographic techniques [19].…”

Section: Introductionmentioning

confidence: 99%

Challenges for Connecting Citizens and Smart Cities: ICT, E-Governance and Blockchain

2020

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The way citizens interact with cities affects overall life quality. Their participation in social decisions is of paramount importance for helping on public decisions that affect governance, regulation and education. This interaction has the potential of being boosted within the scope of smart and digital cities, especially by recent advances in blockchain technology. This work introduces insights about how smart cities’ concepts and innovative technologies can help society to face daily challenges for improving citizens’ awareness. Digital technologies are able to drive social and economic development by employing Information and Communication Technology (ICT) to promote innovation. In this context, e-governance, in conjunction with disruptive concepts such as blockchain, is showing up as a fundamental tool for a decentralized democracy. This study reviews, discusses, raises open points and presents suggestions towards an efficient, transparent and sustainable use of technology, applied to future cities.

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Section: Introductionmentioning

confidence: 99%

Challenges for Connecting Citizens and Smart Cities: ICT, E-Governance and Blockchain

2020

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“…[5,29]), socially relevant HCI research through Action Research (AR) [41], and the more recent turn towards 'civic technology' in HCI. With these traditions and trends, researchers are increasingly exploring the "design and use of technology to support both formal and informal aspects of government and public services" [6]. This broader understanding of design and technologies has been envisioned and developed to shape public life, encourage new modes of citizen empowerment, and support grassroots movements [5].…”

Section: Related Workmentioning

confidence: 99%

Food Democracy in the Making

Prost

Crivellaro

Haddon³

et al. 2018

Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems

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This paper introduces the concept of 'food democracy' as a theoretical framing for HCI to engage in human-food interaction. Extending existing foci of health and environmental sustainability, food democracy requires thinking through aspects of social and economic justice, and democratic governance as directions for the study and design of technologies for alternative food movements. To exemplify food democracy, we report on field observations and interviews about the opportunities and challenges for supporting the development of local food networks with communities in deprived neighbourhoods using an online direct food marketing platform. Using a food democracy framing, we identify tensions around environmental, social, and economic goals; challenges of local food businesses operating within the existing economic paradigm; and differing perspectives on ownership and governance in the network. We discuss the need for HCI to design for systems change and propose a design space for HCI in supporting food democracy movements.

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“…Time and again, difficulty has been found in impacting government policy, and insufficient organisational support [25] and complexity of civic bodies [2] are often noted as challenges. Moreover the conflicting perspectives of multiple stakeholders [8] limit collaborations with local governmental structures.…”

Section: Hci Digital Civics and Participatory Designmentioning

confidence: 99%

Between Grassroots and the Hierarchy

Dow

Comber

Vines

2018

Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems

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There is a growing interest in HCI research studying technology for citizen engagement in civic issues. We are now seeing issues around technologies for empowerment and participation, long discussed in HCI literature, appropriated and formalised in government legislation. In the UK, recent reforms stipulate that community-based service information should be published in continuously updated, collaboratively designed and maintained, online platforms. We report on a qualitative study where we worked with stakeholders involved in the collaborative design, development and implementation of such a platform. Our findings highlight tensions between the grassroots desire to innovate and local governments' rigid compliance with statutory obligation. We pose a series of challenges and opportunities for HCI researchers engaged in the design of civic technologies to consider going forward, addressing issues of engagement in policy, measures of participation and tools for enabling participatory processes in public institutions.

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Data, Design and Civics

Cited by 80 publications

References 34 publications

Challenges for Connecting Citizens and Smart Cities: ICT, E-Governance and Blockchain

Challenges for Connecting Citizens and Smart Cities: ICT, E-Governance and Blockchain

Food Democracy in the Making

Between Grassroots and the Hierarchy

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