Data, resilience, and identity in the digital age

Abstract

In the last decade, the world has become increasingly digitized, with COVID-19 accelerating this trend. According to a McKinsey report, it is estimated that the Internet of Things will add up to $12.4 billion to the world economy by 2030 (Chui et al., 2021). Whilst academic research initially focused on 'digitization', whereby analogue processes become digital and connected, current research has shifted to a focus on "digitalization," whereby digital technologies fundamentally change organizational business models, delivery systems, and infrastructure to change the way products and services are created, deliv-