Deciding to Change OpenURL Link Resolvers

Johnson, Megan; Leonard, Andrea; Wiswell, John

doi:10.1080/1941126x.2015.999519

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Link Resolver Quality Improvements Over Time1

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2017

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“…Eighty-nine percent of LinkFinder Plus users spent more than 40 hours on customization prior to and post rollout, and .34 FTE on maintenance, but only 6% of Article Linker users spent that much time on customization, and only .25 FTE on maintenance (p. 186). Johnson, Leonard, and Wiswell (2015) noted that after switching to Link Source, a dramatic reduction in staff time. Migrating from one vendor to another, or being migrated to new software by a current vendor, can add significant one-time costs to staff time.…”

Section: Link Resolver Quality Improvements Over Timementioning

confidence: 99%

Selecting link resolver and knowledge base software: Implications of interoperability

Chisare¹,

Fagan²,

Gaines³

et al. 2017

Journal of Electronic Resources Librarianship

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Link resolver software and their associated knowledge bases are essential technologies for modern academic libraries. However, because of the increasing number of possible integrations involving link resolver software and knowledge bases, a library's vendor relationships, product choices, and consortial arrangements may have the most dramatic effects on the user experience and back-end maintenance workloads. A project team at a large comprehensive university recently investigated link resolver products in an attempt to increase efficiency of back-end workflows while maintaining or improving the patron experience. The methodology used for product comparison may be useful for other libraries. 1

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Section: Link Resolver Quality Improvements Over Timementioning

confidence: 99%