Abstract:In order to gain a competitive edge in the banking industry, direct face-to-face interactions between customers and banks are being gradually replaced by virtual interactions. Instead, they communicate using electronic devices such as smartphones, tablets, and web applications. Transaction banking, which provides commercial services for banking products to small, medium, and large corporations, is a highly typical work unit in banking. Shipping and international payments, risk management for international trad… Show more
Set email alert for when this publication receives citations?
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.