Decision Support of System Performance Appraisal of Education Services Using Servqual And Analytical Hierarchy Process Method

Taufiq, Rohmat; Faridi,; Hardono, Joko

doi:10.1088/1742-6596/1477/3/032022

Cited by 5 publications

(5 citation statements)

References 0 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…With the help of information technology, enterprises should design and develop a performance appraisal system suitable for enterprises and standardize enterprise performance appraisal management mechanism. Enterprises should constantly innovate performance appraisal management, establish a scientific and reasonable performance appraisal mechanism, abandon the disadvantages of traditional performance management, develop a perfect performance appraisal management system with the help of information technology, and combine performance appraisal with human resource management to stimulate the enthusiasm of enterprise employees and improve work efficiency [3].…”

Section: Introductionmentioning

confidence: 99%

Research on Enterprise Employee Performance Appraisal Management System Based on CS Architecture

Lin

2021

Security and Communication Networks

View full text Add to dashboard Cite

Aiming at the problems of poor system throughput and poor performance appraisal indicators in traditional enterprise employee performance appraisal management systems, a corporate employee performance appraisal management system based on the CS architecture was designed. Firstly, the system architecture of performance appraisal system is built, the system logical architecture design is determined, and the functional modules of the appraisal management system are analyzed. Then, the influencing factors of employee performance appraisal management system are analyzed through the evaluation constraint parameters, and the quantitative regression analysis model of enterprise employee performance appraisal management is constructed to realize the design of enterprise employee performance management software. Finally, the evaluation management system database was built to realize the enterprise employee performance evaluation system’s design based on CS architecture. The experimental results show that this system can improve the throughput of the employee performance appraisal management system and the rationality of enterprise employee appraisal standards. It plays an important role in enterprise employee performance appraisal management.

show abstract

Section: Introductionmentioning

confidence: 99%

Research on Enterprise Employee Performance Appraisal Management System Based on CS Architecture

Lin

2021

Security and Communication Networks

View full text Add to dashboard Cite

show abstract

“…Literature [23] creates heterogeneous resource sharing systems by providing service technology based on a comparison of the inadequacies of current heterogeneous resource sharing systems. References [24] integrate grid computing to the area of educational resource management, utilize grid computing to establish a system platform, achieve efective sharing and unifed administration of educational resources, remove the island problem, and improve resource scheduling.…”

Section: Related Workmentioning

confidence: 99%

SOA-based Information Integration Platform for Educational Management Decision Support System

Wang

2022

Mathematical Problems in Engineering

View full text Add to dashboard Cite

The resource management platform based on the resource library has different structures, which brings a lot of inconvenience to the sharing of educational resources. However, the scale of the school is constantly expanding, the number of campuses and departments within the school increases, and the number of teachers and students increases. These new circumstances need the development of an open, secure, and effective school administration system that can operate online at any time and from any location. The “plan norm model” of educational management decision-making goals controls the decision-making dynamic structure. Whether the decision-making object is an “economic man” or a “social man,” its dynamic structure is built on a top-down control sequence, with the only variation being the control mechanisms used. In colleges and universities, educational administration management is an essential aspect of educational management. It is a work with strong timeliness, heavy workload, and high accuracy requirements, affecting the overall situation of teaching. This paper proposes an information integration platform based on SOA, which integrates various enterprise application systems into a unified platform by using a loose coupling structure, realizes information sharing among application systems, and meets the needs of cross-departmental enterprise business. As a new architecture idea, service-oriented architecture can package existing assets and reuse existing assets. It can also minimize the impact of demand changes because its implementation is loosely coupled. When users need to add or modify a function, they only need to make a few modifications in the presentation layer or business process layer.

show abstract

“…With a hierarchy, a complex and unstructured problem solved into groups and, then the groups arranged into a hierarchical form (Taufiq & Fahrozi., 2017). Taufiq and Sugiharto (2011) concluded that a decision support system with multiple criteria has a positive impact on agencies in order to speed up and improve accuracy in the employee performance appraisal process.…”

Section: The Basis Of Theorymentioning

confidence: 99%

Analysis and Design of Decision Support System for Employee Performance Appraisal with Simple Additive Weighting (SAW) Method

Taufiq

Septarini

Hambali

et al. 2020

JIUP

View full text Add to dashboard Cite

The decision support system (DSS) for employee performance appraisal is a decision support system used in the employee performance appraisal process at PT. Surya Toto Tbk. Currently, the employee performance appraisal process still done manually (paper-based) so that the reports produced were not real-time. From the existing problems, this research aimed to analyze and design a decision support system according to the existing criteria using the Simple Additive Weighting (SAW) method to be able to develop into a Web-based DSS. The method used began with communication with management, especially the perpetrators of employee performance appraisals. Furthermore, planning, the process of data collection, analysis, design, and finally making reports carried out. The conclusion of this study provided a suggestion to use the criteria that had given two more criteria. By giving weights and calculations carried out for three employees, the value obtained for employee C got the highest score (0.98) followed by employee B, and the lowest score (0.85) was employee A.

show abstract

Decision Support of System Performance Appraisal of Education Services Using Servqual And Analytical Hierarchy Process Method

Cited by 5 publications

References 0 publications

Research on Enterprise Employee Performance Appraisal Management System Based on CS Architecture

Research on Enterprise Employee Performance Appraisal Management System Based on CS Architecture

SOA-based Information Integration Platform for Educational Management Decision Support System

Analysis and Design of Decision Support System for Employee Performance Appraisal with Simple Additive Weighting (SAW) Method

Contact Info

Product

Resources

About