Decision support system for outsourcing strategies

Fontana, Marcele Elisa; Aragão, João Paulo Santos; Morais, Danielle Costa

doi:10.1007/s11740-019-00907-1

Cited by 11 publications

(11 citation statements)

References 23 publications

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“…These are essentially support services. This fact corroborates the literature, which highlights outsourcing as a strategy aimed at non-critical services (Fontana et al, 2019;Gunasekaran et al, 2015;Murthy et al, 2015). However, these services are important, as they provide support for the development of services and activities considered essential.…”

Section: Discussionsupporting

confidence: 88%

“…This process, called outsourcing, is the transfer of activities, functions and/or processes, previously performed internally, to an external partner, who assumes responsibility for execution under certain contractual conditions. One of the main advantages of outsourcing is that the contracting company can focus on its core competences (Fontana et al, 2019;Gunasekaran et al, 2015;Murthy et al, 2015).…”

Section: Introductionmentioning

confidence: 99%

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Outsourcing Strategies in Public Services under Budgetary Constraints: Analysing Perceptions of Public Managers

Aragão

Fontana

2021

Public Organiz Rev

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This work aimed to study outsourcing strategies in public services and their relations with business continuity and resilience during budgetary constraints. A qualitative analysis was conducted using semi-structured interviews. This methodology was conducted with 51 public managers from the state of Pernambuco, Brazil. Findings showed that, during budget cuts periods, in the short term, due to the urgency of decision-making, it is common for outsourced services to suffer reductions or interruptions first, which directly affects public services continuity. Only a long-term view is able to correctly analyse this situation, but this does not always occur when the main factor observed is the law of fiscal responsibility. Therefore, this work brings new light to the literature concerning the problem situation, and may be useful for the planning of outsourcing strategies in public services.

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Section: Discussionsupporting

confidence: 88%

Section: Introductionmentioning

confidence: 99%

Outsourcing Strategies in Public Services under Budgetary Constraints: Analysing Perceptions of Public Managers

Aragão

Fontana

2021

Public Organiz Rev

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“…Revised Simos method aids in analyzing a real-time problem and is followed by decision makers as it is robust and can produce results more rapidly when compared with the other weighting techniques like AHP and ANP (Siskos and Tsotsolas, 2015). Various researchers applied revised Simos approach in the research field, namely choice of contract type for highway construction contractors (Antoniou and Aretoulis, 2019), selecting optimal working equipment (Agarski et al , 2019), sustainable third-party reverse logistics provider (Govindan et al , 2019), decision support system for outsourcing strategies (Fontana et al , 2019), etc. The steps of implementing Simos method and revised Simos methods are as follows:…”

Section: Methodsmentioning

confidence: 99%

Modeling the enablers of humanitarian supply chain management: a hybrid group decision-making approach

Agarwal

Kant

Shankar

2020

BIJ

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PurposeThis paper intends to explore and appraise the humanitarian supply chain management enablers (HSCMEs) for efficient and effective humanitarian operations. This research aims to analyze the interaction of enablers for humanitarian supply chain management (HSCM) using a proposed hybrid framework consists of fuzzy Delphi (FD), interpretive structural modeling (ISM)–matriced impacts croises multiplication appliquee a un classement (MICMAC) and revised Simos approach.Design/methodology/approachThis research is deliberate to identify 28 HSCMEs through a literature review and experts' opinions; out of which 20 HSCMEs are selected using FD. ISM is applied to know contextual relationship among the selected HSCMEs for developing a hierarchical model. The MICMAC analysis classifies the HSCMEs based on driving power and dependence power to validate the developed hierarchical ISM structure. The revised Simos technique is used to prioritize the HSCMEs to access its relative significance in humanitarian operations.FindingsThe finding of the analysis suggests that government policy and leadership support obtained the highest priority, having high driving power and low dependence power is significantly strategic and emerged as the leading driver for the HSCM implementation.Research limitations/implicationsISM model presents an insight into interrelationship among HSCMEs, but this cannot quantify the impact of each HSCMEs.Practical implicationsDisaster relief aid agencies and stakeholders may focus on the enablers having high driving power and higher weight in designing and executing an effective and efficient humanitarian supply chain and to improve their activities and strategies of HSCM.Social implicationsThis research helps humanitarian logisticians and humanitarian organizations to make better decisions to improve their operational performance in pre and postdisaster phases.Originality/valueThis paper explores the application of proposed hybrid framework to analyze the HSCMEs that can be considered as the original contribution.

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“…Service providers, e.g., decision support or forecasts, are also at the focus of increasing attention. Companies are focusing on their core business, and thus, on-site support processes are increasingly outsourced to third parties [72]. Additional reasons for outsourcing are the reduction and control of costs, risk minimization, and benefits from the best practice of others.…”

Section: Market-side Platforms and Servicesmentioning

confidence: 99%

Harnessing the Full Potential of Industrial Demand-Side Flexibility: An End-to-End Approach Connecting Machines with Markets through Service-Oriented IT Platforms

et al. 2019

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The growing share of renewable energy generation based on fluctuating wind and solar energy sources is increasingly challenging in terms of power grid stability. Industrial demand-side response presents a promising way to balance energy supply and consumption. For this, energy demand is flexibly adapted based on external incentives. Thus, companies can economically benefit and at the same time contribute to reducing greenhouse gas emissions. However, there are currently some major obstacles that impede industrial companies from taking part in the energy markets. A broad specification analysis systematically dismantles the existing barriers. On this foundation, a new end-to-end ecosystem of an energy synchronization platform is introduced. It consists of a business-individual company-side platform, where suitable services for energy-oriented manufacturing are offered. In addition, one market-side platform is established as a mediating service broker, which connects the companies to, e.g., third party service providers, energy suppliers, aggregators, and energy markets. The ecosystems aim at preventing vendor lock-in and providing a flexible solution, relying on open standards and offering an integrated solution through an end-to-end energy flexibility data model. In this article, the resulting functionalities are discussed and the remaining deficits outlined.

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Decision support system for outsourcing strategies

Cited by 11 publications

References 23 publications

Outsourcing Strategies in Public Services under Budgetary Constraints: Analysing Perceptions of Public Managers

Outsourcing Strategies in Public Services under Budgetary Constraints: Analysing Perceptions of Public Managers

Modeling the enablers of humanitarian supply chain management: a hybrid group decision-making approach

Harnessing the Full Potential of Industrial Demand-Side Flexibility: An End-to-End Approach Connecting Machines with Markets through Service-Oriented IT Platforms

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