Decisive factors for the adoption of technology in E-government platforms

Abstract

This paper explores the factors explaining the adoption of e-government platforms by Portuguese citizens. Since it is still a challenge the adoption of e-government, e-participation and the e-citizenship in Portuguese society, one of the goals of this study is to create a conceptual model based on previous research to measure what are the factors that can lead to the intention of using an e-government platform. Such factors are trust, privacy, social influence, security, relative advantage, web design and perceived ease of use. Hypotheses were created based on these factors, so that future research can be applied and evaluated, and thus prove these assumptions.

A decade of Portuguese research in e-government: evolution, current standing, and ways forward

“…New method proposal 5 7 (Conceição et al, 2013;Janssen et al, 2014;Machado et al, 2005;Polónia et al, 2014;Tsaravas and Themistocleous, 2011) Bibliographic review 5 7 (Campos and Marques, 2006;Freire et al, 2014;Montargil, 2009;Sá et al, 2014aSá et al, , 2014b Employees or experts survey 3 4 (Afonso et al, 2014;Rodrigues et al, 2010b;Soares and Amaral, 2011) 4.6 Research institutions Table 7 presents data concerning the research institutions to which the authors of the selected papers are affiliated. Only Portuguese institutions to which three or more papers are affiliated are presented.…”

“…It is interesting to notice that local e-government receives a significant research attention even though, contrary to what happens with e-government in general, local e-government is substantially underdeveloped in Portugal (Dias, 2011a;Dias and Gomes, 2014). (Becker et al, 2011;Campos and Soares, 2014;Campos and Marques, 2006;Conceição et al, 2013;Costa et al, 2010;Dias and Rafael, 2007;Domingues and Gomes, 2011;Fernandes et al, 2012;Fernandes, 2013;Filho and Ribeiro, 2014;Freire et al, 2014;Gomes et al, 2011Gomes et al, , 2012Irani et al, 2010;Janssen et al, 2014;Katre et al, 2011;Lourenço et al, 2014;Luján-Mora and Masri, 2012;Machado et al, 2005;Maciel et al, 2009aMaciel et al, , 2009bMaciel et al, , 2010Marques et al, 2011Marques et al, , 2012Marques et al, , 2013Montargil, 2009;Olmstead et al, 2007;Pascoe et al, 2006;Ribeiro, 2011;Rodousakis and dos Santos, 2008;Rodrigues et al, 2010a;Silva et al, 2006;Soares and Amaral, 2011;Tavares and Silva, 2006;Teodoro and Serrão, 2010;Tsaravas and Themistocleous, 2011;Vieira et al, 2011) Local government 22...…”

I-TOE- The New Conceptual Framework that Deconstructing Concept of Trust in E-Government that Affects Usage of E-Government

“…According to the literature review there are various theories and models are utilized to predict the approval or use of technology Most of the existing studies (14) do not rely on theory or model Figure 1 shows the theories/models that have been used by researchers in this field, such as Delone and Mclean's model, TAM model, "unified theory of acceptance and use of technology" (UTAUT) and mixed of model and theory. the UTAUT theory adopted by many of these studies, some of which adopted the theory with other theories or models to suit the need of the study [5], [32], [34]. The "Unified Theory of Acceptance and Use of Technology (UTAUT2)", which is an extension of UTAUT that resulted from a unification of eight prominent models of user interaction, namely, "Theory of Reasoned Action (TRA)", "Technology Acceptant Model (TAM)", "Diffusion of Innovation Theory (DOI)", "Theory of Planned Behavior (TPB)", "Motivational Model (MM)", "Combined TAM and TPB (C-TAM-TPB)", "Model of PC Utilization" and "the Social Cognitive Theory" [35].…”