Demand for number portability in the Korean mobile telecommunications market: contingent valuation approach

Lee, Sang‐Woo; Kim, D.J.; Park, Myeong-Cheol

doi:10.1109/hicss.2004.1265501

37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of The 2004

DOI: 10.1109/hicss.2004.1265501

|View full text |Cite

Demand for number portability in the Korean mobile telecommunications market: contingent valuation approach

Sang‐Woo Lee¹,

D.J. Kim

Myeong-Cheol Park³

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...

Citation Types

Supporting

Mentioning

Contrasting

Year Published

2019

Publication Types

Select...

Article1

Relationship

Self Cite0

Independent1

Authors

Journals

Cited by 1 publication

References 29 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

Identifying the Critical Success Factors of Telecom Switching Barriers Using the AHP

Jacob

Subramoniam²

2019

Global Business Review

View full text Add to dashboard Cite

Switching barriers help telecom service providers create intangible restriction before telecom subscribers preventing them from switching to other service providers. This study aims at ranking the switching barriers to identify critical success factors of telecom service providers to retain customers and attain a competitive advantage in the market. The analytical hierarchy process (AHP) is used as a tool to rank the identified switching barriers. The literature review helped in identifying eight crucial switching barriers which were ranked using the AHP method. A pair-wise comparison is made to obtain opinions from 32 experts and consultants in the field of telecom service provider industry to conduct AHP analysis. The AHP is analysed by pair-wise comparisons generated from expert opinions. The research findings helped in understanding the different priorities and corresponding weights of switching barriers which were eventually ranked based on the weights. This study enables the telecom service providers to adopt suitable strategies based on the ranking. This will help telecom service providers retain customers and thereby gain a competitive advantage.

show abstract

Identifying the Critical Success Factors of Telecom Switching Barriers Using the AHP

Jacob

Subramoniam²

2019

Global Business Review

View full text Add to dashboard Cite

show abstract

scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.

Contact Info

customersupport@researchsolutions.com

10624 S. Eastern Ave., Ste. A-614

Henderson, NV 89052, USA

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Blog Terms and Conditions API Terms Privacy Policy Contact Cookie Preferences Do Not Sell or Share My Personal Information

Made with 💙 for researchers

Part of the Research Solutions Family.

Demand for number portability in the Korean mobile telecommunications market: contingent valuation approach

Cited by 1 publication

References 29 publications

Identifying the Critical Success Factors of Telecom Switching Barriers Using the AHP

Identifying the Critical Success Factors of Telecom Switching Barriers Using the AHP

Contact Info

Product

Resources

About