2022
DOI: 10.1007/s11213-022-09614-y
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Demonstrating the Elaborated Action Design Research (eADR) Model to Address Communication Challenges During Software Development

Abstract: Communication is a powerful, universal, everyday activity that impacts many, if not all, aspects of our lives.The importance and complexities of communication are however still often overlooked. Inadequate communication during software development projects at a medium-sized enterprise, Company-GIS (CGIS), caused delays in project tasks, negatively impacting quality, on-time delivery, and delivery within budget. In this study, we argue that a collaborative methodology was required to ensure adequate diagnosis o… Show more

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