Design and Application of Self-service Cultural Tourism Information Platform in the Mobile Information Age

Yu, Xiaoling; Jiang, Ming; Liu, Aijun

doi:10.1109/iciscet56785.2022.00059

Cited by 4 publications

(2 citation statements)

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“…This feedback demonstrates what kind of problems there are in the application. Furthermore, according to Yu et al [22], to increase customer satisfaction, mobile applications must be able to provide personalized experiences to users. In this context, this application company is required to conduct a comprehensive data analysis of customers.…”

Section: Literature On Determinants Of Environment-friendly Mobile Ap...mentioning

confidence: 99%

Evaluating a User-Centered Environment-Friendly Mobile Phone App for Tourists and Residents Using Facial-Recognition Software

Khoshaim,

Yüksel,

Dinçer

2023

Sustainability

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This study aims to examine a user-centered environment-friendly mobile phone app for tourists and residents in Saudi Arabia. To achieve this objective, a new fuzzy decision-making model is constructed. In this scope, by considering a detailed literature examination, eight criteria are identified. Facial expression-based quantum spherical DEMATEL with golden cuts are taken into consideration to examine the possible impact and directions among these criteria. The main contribution of this study is that priority factors in the development of the environment-friendly tourism mobile application can be identified. Moreover, facial expressions of the decision-makers are considered in the fuzzy decision-making analysis. This situation helps us to achieve more appropriate results. The findings demonstrate that user-centeredness is the most significant environment-friendly mobile application performance criterion of the tourism industry. Additionally, functionality is another important determinant with respect to this situation. It is of great importance to ensure customer satisfaction for the mobile applications used in the development of tourism to be successful. Thus, user feedback should be taken into consideration for them to work more effectively. Furthermore, tourism applications should provide users with fast and accurate information. In this context, mobile applications should offer customized offers to users to increase customer satisfaction.

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Section: Literature On Determinants Of Environment-friendly Mobile Ap...mentioning

confidence: 99%

Evaluating a User-Centered Environment-Friendly Mobile Phone App for Tourists and Residents Using Facial-Recognition Software

Khoshaim,

Yüksel,

Dinçer

2023

Sustainability

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“…This application is expected to help improve existing digital promotions in Soppeng Regency. The current era of digital transformation requires media in the form of android applications to increase tourism promotion and competitiveness [30], [31] The most important thing in developing promotional media using this model is the existence of project management as an attribute. Project management will coordinate and ensure all parts of the media are completed on time and within the budget that has been provided.…”

Section: B Effectiveness and Usefulness Of Tourism Promotion Media Ge...mentioning

confidence: 99%

The Utilization of Augmented Reality Technology for the Development of Tourism Information Media

Maru

Nur²,

Yusuf³

et al. 2022

JOIV : Int. J. Inform. Visualization

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The industrial revolution 4.0 has brought tourism trends using enriched interactive technology services. Technology in the world of tourism has helped the expansion of the industry through the promotion and mediation of independent tourists to carry out all services and transactions easily, including obtaining tourist information. This study aims to develop promotion media for geography education tourism in Soppeng Regency and test the effectiveness of the media. This study adopted the Alessi & Trollip learning multimedia development model. The developed media was tested on 20 respondents with 10-item usability scale statements and 5 response options ranging from agreeing to strongly disagree. The level of effectiveness of the media developed after being tested using the usability scale (SUS) system is included in the Good category (good) with an average score of 76.5. This level of effectiveness is included in the acceptable to users or acceptable category, with a grade scale of C and an adjective rating in the Good or good category. The results of this study also indicate that users are satisfied with the developed media but are not enthusiastic so that users can switch to other, more interesting media at any time. In the end, based on the final score obtained, it was concluded that the promotion media for geography education tourism in Soppeng Regency (battle city application) was effective and acceptable to users.

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Application of UI/UX in Tourism Information Service Problems: A Review

Firmansyah,

Jonathan,

Andreas

et al. 2023

Proceedings of the 8th International Conference on Sustainable Information Engineering and Technology

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Design and Application of Self-service Cultural Tourism Information Platform in the Mobile Information Age

Cited by 4 publications

References 0 publications

Evaluating a User-Centered Environment-Friendly Mobile Phone App for Tourists and Residents Using Facial-Recognition Software

Evaluating a User-Centered Environment-Friendly Mobile Phone App for Tourists and Residents Using Facial-Recognition Software

The Utilization of Augmented Reality Technology for the Development of Tourism Information Media

Application of UI/UX in Tourism Information Service Problems: A Review

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