Design and Implementation of Value-added Services Platform Valet Operating Subsystem

Abstract

Customer relationship management system is a system through systemic research towards the client. In order to improve the service level for client, establish a long-term, stable relationship between enterprises and clients, and elevates the rate of client's loyalty, and so as to seek more profits for enterprises. This system is divided into information platform and management platform. This system is constituted of the module of customer manage, the module of product manage, the module of action manage, the module of sale manage, the serve of customer manage module, the module of expend manage, the module of resolution assay.This article introduces the development environment and tools of valet operating system which it needs, and import the Struts &Spring frame structure and MVC (Model-View-Controller) design patterns, After analyzing the demand in this system, business process and designing the database, Puts forward detailed design, coding and realizing ringtones order/gift, music box order/girt, personal ringtone library, number group management, ringtones group management etc. Combined with the advantage of open source framework design and MVC design idea shorten the development cycle, and ultimately complete a J2EE-based B/S information management system.