Design, development and validation of a workplace cyberbullying measure, the WCM

Farley, Samuel; Coyne, Iain; Axtell, Carolyn; Sprigg, Christine A.

doi:10.1080/02678373.2016.1255998

Cited by 88 publications

(131 citation statements)

References 65 publications

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“…This study utilizes Farley et al's () workplace cyberbullying measurement tool, which was developed using 944 respondents in different work settings. Its validity and reliability have been confirmed.…”

Section: Measurementmentioning

confidence: 99%

“…With the increased use of smartphones and expansion of social networking services, cyberbullying, along with the hacking of personal information, is becoming a global social issue (Lee, ). However, studies on cyberbullying have been limited to children and adolescents; workplace cyberbullying has received little attention (Farley, Coyne, Axtell, & Sprigg, ; Farley, Coyne, Sprigg, Axtell, & Subramanian, ). Cyberbullying has negative effects on its victims (D'Cruz & Noronha, ; Snyman & Loh, ), which some studies report as being more severe than those of “traditional,” face‐to‐face bullying (Coyne et al, ; Dooley, Pyzalski, & Cross, ).…”

Section: Introductionmentioning

confidence: 99%

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Effects of workplace cyberbullying on nurses' symptom experience and turnover intention

Park

Choi

2019

J Nurs Manag

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Aims The purpose of this study was to investigate the effect of workplace cyberbullying on nurses' symptom experience and turnover intention. Background While face‐to‐face workplace bullying occurs frequently in nursing organisations, workplace cyberbullying has rarely been studied. Method This is a cross‐sectional descriptive study using self‐reporting surveys of 249 nurses from 20 hospitals. Results The prevalence of workplace cyberbullying was 8%, and the mean was 1.11 ± 0.31. Factors influencing symptom experience were workplace cyberbullying and perceived organisational support, while factors influencing turnover intention were workplace cyberbullying, perceived organisational support and educational level. Conclusions Workplace cyberbullying and perceived organisational support are factors that significantly influenced both symptom experience and turnover intention in nurses working in hospital settings. Managing workplace cyberbullying can reduce the negative effects on nurses' symptom experience and turnover intention. This suggests that the management of workplace cyberbullying by a nursing organisation is essential. Implications for Nursing Management Nursing managers need to focus on the control and prevention of workplace cyberbullying as well as traditional forms of bullying. Managing workplace cyberbullying can reduce negative effects on nurses' symptom experience. Interest in and prevention of workplace cyberbullying would decrease turnover intention and stabilize the nursing organisation and the workforce.

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Section: Measurementmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Effects of workplace cyberbullying on nurses' symptom experience and turnover intention

Park

Choi

2019

J Nurs Manag

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“…We examined the NAQ-R and identified those behaviours seen as work-related and personal. Additionally, we consulted research by Farley et al (2016) on an adapted version of the NAQ for use in cybercontexts to establish those acts which could also be enacted online. This was to ensure that the type of negative act included within scenarios was held constant across offline and online contexts.…”

Section: Methods Measures and Proceduresmentioning

confidence: 99%

Bystander Responses to Bullying at Work: The Role of Mode, Type and Relationship to Target

Coyne

Gopaul²,

Campbell

et al. 2017

J Bus Ethics

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Framed within theories of fairness and stress, the current paper examines bystanders' intervention intention to workplace bullying across two studies based on international employee samples (N = 578). Using a vignettebased design, we examined the role of bullying mode (offline vs. online), bullying type (personal vs. work-related) and target closeness (friend vs. work colleague) on bystanders' behavioural intentions to respond, to sympathise with the victim (defender role), to reinforce the perpetrator (prosecutor role) or to be ambivalent (commuter role). Results illustrated a pattern of the influence of mode and type on bystander intentions. Bystanders were least likely to support the victim and more likely to agree with perpetrator actions for cyberbullying and work-related acts. Tentatively, support emerged for the effect of target closeness on bystander intentions. Although effect sizes were small, when the target was a friend, bystanders tended to be more likely to act and defend the victim and less likely to reinforce the perpetrator. Implications for research and the potential for bystander education are discussed.

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“…Particularly, closed forms of SNS in which only a subset of people are invited to join, such as Path and Snapchat, were originally used to promote friendship but are now increasingly used in workplaces to promote timely decision‐making and efficiency (Lee, ). However, the use of such forms of electronic communication can lead to various side effects and problems (Farley, Coyne, Axtell, & Sprigg, ; Forssell, ; Lee, ). Recently, cyberbullying, which involves hacking, infringement of personal information, and persistent bullying and harassment within a SNS group, has emerged as a heated social issue (Lee, ).…”

Section: Introductionmentioning

confidence: 99%

“…Thus, the global community has recognised the gravity of cyberbullying and is seeking response measures, such as taking legal action (Asam & Samara, ; Lee, ). Further, unlike in the past, when discussions were focused on adolescents, studies of cyberbullying among adults, including the general population and workers, are expanding (Farley et al, ; Forssell, ). However, reports shedding light on the status of cyberbullying among nurses are limited, and relevant studies are lacking.…”

Section: Introductionmentioning

confidence: 99%

Effects of nursing organisational culture on face‐to‐face bullying and cyberbullying in the workplace

Choi

Park

2019

Journal of Clinical Nursing

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Aims and objectives To investigate the current state of face‐to‐face bullying and cyberbullying among nurses in the workplace and to identify the effects of nursing organisational culture on face‐to‐face bullying and cyberbullying. Background It is important to accurately examine the current state of workplace bullying to acknowledge the gravity of the situation faced by nurses and devise prevention strategies. Electronic communication by computer or smartphone is widely used as a prompt and efficient means of facilitating nursing work; however, this leads to the possibility of cyberbullying as well as face‐to‐face bullying among nurses. Design Descriptive cross‐sectional study. Methods A total of 226 staff nurses working in one of five upper tertiary hospitals in Korea with a career of 10 years or shorter were surveyed using a self‐reported questionnaire. The collected data were evaluated using various statistical analyses, including hierarchical regression. Our study was applied to the STROBE checklist of items. Results The mean face‐to‐face bullying score was 1.32 ± 0.53 and the cyberbullying score was 1.14 ± 0.37 (possible range: 1–5); most were work‐related negative experiences. The explanatory power of nursing organisational culture for face‐to‐face bullying was 6.3%, and relation‐oriented culture and hierarchy‐oriented culture were major factors affecting face‐to‐face bullying. The explanatory power of nursing organisational culture for cyberbullying was 4.3%, and relation‐oriented culture was a major factor affecting cyberbullying. Conclusions Relation‐oriented culture had a significant effect on both face‐to‐face bullying and cyberbullying. Therefore, organisations should strive to foster a relation‐oriented nursing organisational culture in order to prevent and resolve workplace bullying among nurses. Relevance to clinical practice Cyberbullying should be addressed as an important type of workplace bullying in nursing, which occurs via various information and communication devices. To prevent workplace bullying among nurses, various strategies that promote relation‐oriented nursing organisational cultures should be considered.

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Design, development and validation of a workplace cyberbullying measure, the WCM

Cited by 88 publications

References 65 publications

Effects of workplace cyberbullying on nurses' symptom experience and turnover intention

Effects of workplace cyberbullying on nurses' symptom experience and turnover intention

Bystander Responses to Bullying at Work: The Role of Mode, Type and Relationship to Target

Effects of nursing organisational culture on face‐to‐face bullying and cyberbullying in the workplace

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