Design Entropy: A New Approach for Evaluating User Experience in User Interface Design

Wu, Lei; Li, Juan; Lan, Tian

doi:10.1007/978-3-319-41983-1_53

Cited by 8 publications

(7 citation statements)

References 13 publications

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“…As described in the Introduction, a low-order environment might arouse negative emotional perceptions and worse user experiences. 14,15 In the current study, when the products were presented in a low-order online shopping webpage, people tended to have negative emotional perceptions and tried to use extensive self-control resources to regulate these emotions. Self-control resources are general resources (emotion regulation, cognition control, etc.)…”

Section: Behavioral and Cognitive Mechanismmentioning

confidence: 77%

“…In the loworder shopping environment, consumers tended to perceive a negative emotion, consistent with the previous findings that a visually uncertain or disorder environment might cause negative emotional perceptions and diminish the user experience. 14,15 For instance, Wu et al (2016) showed that the disorder of user interface significantly increased user's cognitive load and decreased their experience and satisfaction. 14 Based on the importance of survival value, more self-control resources were occupied to regulate or suppress the negative emotional expression.…”

Section: Theoretical and Practical Implicationmentioning

confidence: 99%

“…14,15 For instance, Wu et al (2016) showed that the disorder of user interface significantly increased user's cognitive load and decreased their experience and satisfaction. 14 Based on the importance of survival value, more self-control resources were occupied to regulate or suppress the negative emotional expression. However, this decrease in self-control resources resulted in consumers' instant purchase.…”

Section: Theoretical and Practical Implicationmentioning

confidence: 99%

“…threatening sense) and diminish the user experience. 14,15 When people attempt to modulate a negative emotion or suppress an emotional expression, many self-control resources are occupied, leading to reductions in self-control capacity. [16][17][18] Self-control resources are general (cognition control, emotion regulation, etc.)…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

<p>Low-Order Webpage Layout in Online Shopping Facilitates Purchase Decisions: Evidence from Event-Related Potentials</p>

Shang

Jin

Pei

et al. 2020

PRBM

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Introduction: In online shopping, the webpage layout plays an important part in the consumer's experience. The present study aims to investigate whether the webpage order and which order level (high order vs low order) facilitate consumers' instant purchase decisions for products. Methods: Fourteen right-handed healthy undergraduates and graduate students participated in the experiment as paid participants. In the experiment, participants were presented with daily products in different online shopping webpages (high-order vs low-order) and reported their purchase intentions between purchase and not purchase. Meanwhile, Electroencephalogram (EEG) was recorded from the participants throughout the experiment. In the analysis process, two event-related potentials (ERP) components, P2 and late positive potential (LPP) were mainly focused to examine the cognitive mechanism underlying the purchase decisions. Results: The behavioral data found that the low-order shopping webpage facilitated participants' purchase intentions compared with the high-order one. Neurophysiologically, increased P2 amplitudes and increased LPP amplitudes were revealed for the low-order webpage compared to the high-order webpage. The P2 indicates the early stage of attention engagement and discordant perception, while the LPP can be taken as a reflection of the late stage of the emotional self-control process. Conclusion: These results provided evidence that webpage order influenced people's purchase decisions. Low-order webpage design invoked more attention engagement and discordant perception and consumed more self-control resources than the high-order webpage design, which contributed to the higher purchase intentions.

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Section: Behavioral and Cognitive Mechanismmentioning

confidence: 77%

Section: Theoretical and Practical Implicationmentioning

confidence: 99%

Section: Theoretical and Practical Implicationmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

<p>Low-Order Webpage Layout in Online Shopping Facilitates Purchase Decisions: Evidence from Event-Related Potentials</p>

Shang

Jin

Pei

et al. 2020

PRBM

View full text Add to dashboard Cite

show abstract

“…The results show that a lack of subservices, low network quality, and low usability are significant factors affecting the usefulness and the acceptance of smart TVs. Wu et al (2016) showed that a user interface, designed in a minimalist and straightforward way without losing its functionality, decreases the user's cognitive load and enhances user experience. Drouet and Bernhaupt (2016) proposed that aesthetics, emotions, meaning/value, and naturalness are important factors for user experience.…”

Section: Related Workmentioning

confidence: 99%

Usability heuristics for the set‐top box and TV interfaces

Kaya

Gümüşsoy

Ekmen

et al. 2021

Hum Ftrs & Erg Mfg Svc

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Set-top box (STB) is a special interface device that is connected to a TV and allows digital content to be received, decoded, and displayed on the TV. The new features added to STB&TVs increase the complexity of the systems and lead to usability problems. This study proposes a set of usability heuristics and their corresponding criteria specific to STB&TV interfaces that usability experts may use during the design and evaluation process. In this study, a total of 493 usability problems were collected from three sources: problems identified by software developers during the design and development phase, problems identified by three experts with cognitive walkthrough approach, and problems collected from customer complaints made to the service or call center. Then, each heuristics' checklist item was rated by the experts for how well they explain the usability problems, and the severity levels of the usability problems were determined. In the next step, through correspondence and cluster analyses, heuristics and the checklists were listed in descending order of severity. Furthermore, the proposed heuristic list was validated with three methods-user testing, expert judgment, and heuristic evaluation. As a result of this study, 16 usability heuristics were identified. Five of these heuristics-Visibility of system status (H4), Pleasurable and respectful interaction with the user (H13), Privacy (H14), Parental control (H15), and Easy access (H16) are related to catastrophic usability problems.

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Exploring Learners’ Flow and Related Design Strategies in Educational Games from a Psychic Entropy Perspective

Tan

Huang

Zeng

et al. 2023

Lecture Notes in Computer Science

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Design Entropy: A New Approach for Evaluating User Experience in User Interface Design

Cited by 8 publications

References 13 publications

<p>Low-Order Webpage Layout in Online Shopping Facilitates Purchase Decisions: Evidence from Event-Related Potentials</p>

<p>Low-Order Webpage Layout in Online Shopping Facilitates Purchase Decisions: Evidence from Event-Related Potentials</p>

Usability heuristics for the set‐top box and TV interfaces

Exploring Learners’ Flow and Related Design Strategies in Educational Games from a Psychic Entropy Perspective

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