Design for Perception - A Systematic Approach for the Design of Driving Automation Systems based on the Users’ Perception

Abstract

While there is significant potential for driving automation to increase traffic safety and enhance comfort, it is important that these systems are designed in such a way that drivers are supported in building a correct understanding of the system's capabilities and limitations. Hence, it is necessary to understand both the process by which drivers understand a driving automation system and the factors that influence their perception. During three workshops, six practitioners participated in a participatory action research study around a design use case, aiming to enhance mode awareness in a vehicle offering several levels of automation. This facilitated the development of a card deck, which supports practitioners to 1. explore possible solutions driven through a systematic approach, 2. identify areas of improvement through applying the lens of the user, 3. ideate and evaluate design decisions through a guided process. CCS CONCEPTS• Human-centered computing → Interaction design; Interaction design process and methods; User centered design.