Design of communication in multimodal web interfaces

Abstract

In this paper we present our considerations for the design, development and evaluation of Web multimodal interfaces using as example the analysis and the results of three Case Studies. Two usability methods were applied in these Case Studies as part of our approach for Web multimodal interfaces design. The objective is to smooth the progress of the design activities provided by the Multimodal Web Approach (MMWA) recovering Design Rationale from previous projects and improving the usability and user experience in the multimodal interaction. From the experience got performing three case studies with the MMWA, we derive a general framework for design of communication in Web Multimodal Interfaces.

Improving multimodal interaction design with the MMWA authoring environment

“…The advantage of this authoring tool, called MMWA-ae, is that it suggests design alternatives based on the previous collected DR and the wellknown interaction DPs [4], although now supporting the multimodal theory. In addition, MMWA-ae implements the previous identified principles and checklists [10] so that the designers are presented with the successful solutions for recurring problems in this context together with their DR.…”