Designing a Corruption-Free Delivery System: A Case Study on OCI Scheme

Abstract

Translating policy statement ~nto implementation on ground /(/ 1leh~~;:• t~e"intend'ed" h'en~fits 'iS"a major governa~c~ challenge before the public administration. Designing a corruption-free delivery system is an even bigger test. This entails not only making the system efficient, transparent, accountable, consistent and responsive but also requires to plug all possible opportunities to negotiate and engage in corrupt practices. £-governance offers tools to achieve this objective, which would require clear understanding of the delivery system and making that simple, focussed, interactive and beneficiary-centric. In this article the author discusses his first-hand experience in designing and operationalising such a system.