“…Big data and business analytics have become a new form of value creation and a source of sustainability solutions, accelerating economic, environmental and social growth (Pappas et al, 2018, Mikalef et al, 2019. For example, the application of intelligent systems and sensors (smart homes) in residential areas can potentially address societal needs and bring environmental and economic benefits (Marikyan et al, 2019, Raad and Yang, 2009, Baudier et al, 2018 by creating energyconscious and goal-oriented smart environments (Hussain et al, 2009, Palanca et al, 2018, Gupta et al, 2018. In addition, the data generated by intelligent devices, such as smart homes, can provide knowledge about the behaviour/ interaction of users, suggesting solutions that may tackle social, environmental and economic challenges (Pappas et al, 2018).…”