Resilience Through Digital Innovation: Enabling the Twin Transition 2024
DOI: 10.18690/um.fov.4.2024.48
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Designing a Process Model of Integrated Lifelong Provision of Healthcare to Patients

Živa Rant,
Tomaž Kern

Abstract: During a period of treatment, patients come into contact with a variety of health providers at different levels of the health system. Gaps can form between individual treatments. Judging from experiences in other sectors, such as industry, viewing patient care as a process could be one of the factors in a successful solution. The basic research method will be the Design Science Research approach. The research will explore the intersection of business processes, healthcare provision and digital transformation. … Show more

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