Designing a Stress Management Model in Forensic Medicine Organization Using Grounded Theory Approach

Abstract

Background: Work-related stress has been described as a harmful response to excessive pressures and demands that people experience as a result of their jobs. Occupational stress is an adaptive response to the external situation that leads to physical, psychological or behavioral abnormalities of the organization's members. Objectives: Considering the special nature of work in forensic medicine organization, this research tries to provide a model of stress management in this organization. Methods: The case used in this research is based on exploratory studies with fundamental orientation. Considering the qualitative nature of this research, the strategy used in it is grounded theory. 12 senior managers and experts of the forensic organization who had management records and scientific records related to value creation were selected as participants. All the conducted interviews were recorded and the text of the interviews was implemented in MAXQDA (version 10) and each interview was immediately coded and analyzed. Results: The research findings were classified into 6 main causal categories, background, intervention, background, strategies and consequences, based on which the stress management model in forensic medicine was explained. In this model, forensic medicine and the services provided by its units are among the businesses that deal with providing services in unusual conditions, and these services are a process that originates from the two-way communication between the forensic staff and the person receiving the service. Conclusions: The results show that, as a general rule, managers of forensic organizations should prioritize organizational changes to improve working conditions in the activities they perform to manage occupational stress.