Designing visual management in manufacturing from a user perspective

Kurdve, Martin; Harlin, Ulrika; Hallin, Malin; Söderlund, Carina; Berglund, Martina; Florin, Ulrika; Landström, Anna

doi:10.1016/j.procir.2019.04.310

Cited by 15 publications

(11 citation statements)

References 11 publications

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“…Specifically, visual management should focus on machine operators to indicate the operating procedures that everybody understands (Kurdve et al, 2019 ). Currently, it is used in construction and highways as safety signs (Tezel & Aziz, 2017 ).…”

Section: Literature and Hypothesis Reviewmentioning

confidence: 99%

Effect of lean manufacturing tools on sustainability: the case of Mexican maquiladoras

Alcaráz

García

Díaz-Reza

et al. 2022

Environ Sci Pollut Res

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The Mexican maquiladora industry is applying Lean Manufacturing Tools (LMT) in its production lines; however, few studies have investigated its relationship with sustainability (social, economic, and environmental). This paper presents a second-order structural equation model (SEM) relating 8 LMT integrated into three independent latent variables: continuous improvement (Kaizen and Gemba), supporting tools (Andon, visual management, and Poka-yoke), and machinery and equipment (total productive maintenance, overall equipment effectiveness, and Jidoka) that are related to social, economic, and environmental sustainability as dependent variables. The model is validated with information obtained from 249 companies using partial least squares. Findings show that the application of LMT in the Mexican maquiladora industry avoids the generation of waste and reprocessing. Likewise, the improvement of production processes reduces the waste emitted into the environment and reduces energy consumption. Also, when companies have environmental programs, the work environment is safe, and labor relations are improved, increasing morale and the commitment to work for the company, gaining economic and ecological benefits. Supplementary Information The online version contains supplementary material available at 10.1007/s11356-022-18978-6.

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Section: Literature and Hypothesis Reviewmentioning

confidence: 99%

Effect of lean manufacturing tools on sustainability: the case of Mexican maquiladoras

Alcaráz

García

Díaz-Reza

et al. 2022

Environ Sci Pollut Res

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“…VM boards and their associated meetings can be found at any level of an organisation, displaying operations and performance measures, results and work plans, among other things. The boards and meetings support the planning, feedback and control, development work and continuous improvements within the organisation (Kurdve et al, 2019). These types of boards are the focus of this paper.…”

Section: Methods Tools and Devices In Visual Managementmentioning

confidence: 99%

“…Thus, human-centred design, participatory design and collaborative research in VM may be relevant approaches (cf. Söderlund et al, 2020;Kurdve, 2019).…”

Section: Human-centred and Participatory Designmentioning

confidence: 99%

A visual and rhetorical perspective on management control systems

Söderlund

Hansson

2021

IJLSS

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Purpose The purpose of this paper is to explore the role and function of visuals, visual communication and information design as they relate to management control systems and visual management (VM) in lean-inspired organisations. This paper helps expand knowledge on how visual and design studies can contribute to research on VM as part of a management control system. Design/methodology/approach A study is outlined, which was conducted at a multinational manufacturing company to investigate employees’ perceptions and use of visual devices on the shop floor, including their related reactions and behaviour. The study is delimited to operation management, lean manufacturing and lean boards (i.e. daily management boards and performance measurement boards). Findings The findings point out the persuasive purpose of lean boards, as well as the metaphoric and persuasive functions of the visuals and information design in management control systems. Originality/value Visual research and design research are rare within studies of management control systems. There is a need to perform research that takes into account the role and function of visual communication and information design in VM. The proposed areas for future research can provide design principles, as well as insights into the complexity of visual communication and information design in VM and management control studies.

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“…However, these studies pay little attention to the chosen design approach, its impact on how the VM device/system is developed, or the involvement of participants. In the study by Kurdve et al (2019), a problem-solving method is applied that includes participants in the redesign of VM board information. However, the participants’ visual outputs (e.g., sketches/collages) generated during the process are not explored even if such contributions are steps toward a design idea/solution.…”

Section: A Reflection On Participatory Design and Vmmentioning

confidence: 99%

Recognizing non-designers’ contribution in the process of designing information on visual management boards: a metaphorical approach

Söderlund

2023

Des. Sci.

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This paper presents a sub-study on participatory design in visual management (VM), bracketed from a larger case study. In this case, VM refers to the recurrent meetings when managers and co-workers use dashboards (VM boards) to continuously organize work activities and performances and contribute to the ongoing development and improvements within the organization. The study focuses on when the managers and co-workers are participating in the process of designing and visualizing work-related information regarding workload for future VM boards. This paper emphasizes collaborative workshops and the creation of moodboards as participatory methods, and the application of theories of metaphorical thinking and conceptual and visual metaphors. The findings show that participants perceive the visual output they create metaphorically, in this case, the moodboards. Such visual outputs represent conceptual and visual metaphors that evoke the participants’ sharing of core concepts and an establishment of stories related to the information to be designed. In turn, the metaphors and the storytelling stress desires, visions, objectives, and themes, besides workplace atmospheres, norms, and values governing the workplace. This understanding translates to shared work experiences where conceptual and visual thinking impact how work teams develop work-related information on VM boards together.

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Designing visual management in manufacturing from a user perspective

Cited by 15 publications

References 11 publications

Effect of lean manufacturing tools on sustainability: the case of Mexican maquiladoras

Effect of lean manufacturing tools on sustainability: the case of Mexican maquiladoras

A visual and rhetorical perspective on management control systems

Recognizing non-designers’ contribution in the process of designing information on visual management boards: a metaphorical approach

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