Detailed Usability Heuristics: A Breakdown of Usability Heuristics to Enhance Comprehension for Novice Evaluators

Abulfaraj, Anas; Steele, Adam

doi:10.1007/978-3-030-60114-0_1

Cited by 2 publications

(1 citation statement)

References 28 publications

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“…A literature review is carried out by researching various scientific sources related to heuristic studies on a website. The following stage involves collecting data from the government, including the Covid-19 website, as well as expert evaluation results based on heuristic principles [25]. The final stage is data analysis, which involves analyzing all of the collected data.…”

Section: Methodsmentioning

confidence: 99%

Heuristic Analysis of the Indonesian Covid-19 Official Website Interface

Asyhari

Sussolaikah

Sari

et al. 2022

Int. J. Adv. Data Inf. Syst.

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The Government of Indonesia's official Covid-19 website is the most trusted information link between relevant agencies and the wider community. Usability is an important factor in determining how easily and successfully users can obtain information from a website. Heuristic studies were conducted to obtain findings on the discrepancies in the previously released website design. The website's homepage has a usability percentage of 78.74 percent and a standard deviation of 8.84 percent. The Covid-19 distribution page is 70.36 percent usable, with a standard deviation of 9.84 percent. The evaluation results are based on the United States' Research-Based Web Design and Usability Guidelines. The Department of Health and Human Services (HHS) discovered that the home page's links were poorly identified, that important information was not relevant, and that the use of icons was inconsistent. The distribution page discovered difficult-to-identify links, scrollbar redundancy in the frameset, and content complexity that required the user to be able to read diagrams well.

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Section: Methodsmentioning

confidence: 99%