Determinants of software quality: A survey of information systems project managers

Gorla, Narasimhaiah; Lin, Shang-Che

doi:10.1016/j.infsof.2009.11.012

Cited by 71 publications

(43 citation statements)

References 52 publications

(66 reference statements)

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“…Similarly, 'efficiency' attribute is not considered as it is viewed as an internal quality attribute dealing with time behavior and computing resources consumed [15]. Therefore, four main quality attributes, viz., Functionality, Reliability, Maintainability and, Usability are considered as measures of Software Quality (SQ) in our study.…”

Section: A Software Quality Attributesmentioning

confidence: 99%

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Impact of knowledge management on offshore software development: An exploratory study

Prabhu

2R.Latha

Sankaran

et al. 2011

2011 Third International Conference on Advanced Computing

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In recent times, customers have shifted their focus to offshoring vendors' ability to provide high quality software, in addition to the cost advantages. The present research highlights how knowledge management (KM) impacts through different factors on software quality in offshore development projects executed by vendors. A survey of 70 project managers engaged in offshoring at a mid size Indian Software Company was carried out and the collected data were analyzed using SPSS package.

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Section: A Software Quality Attributesmentioning

confidence: 99%

“…It includes the following sub-characteristics: suitability, accuracy, interoperability, compliance and security. Functionality expresses the ability of a system to provide the required services and functions, when used under specified Conditions [15].…”

Section: ) Functionalitymentioning

confidence: 99%

Impact of knowledge management on offshore software development: An exploratory study

Prabhu

2R.Latha

Sankaran

et al. 2011

2011 Third International Conference on Advanced Computing

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“…However, we accepted only four articles because we had difficulties to interpret any type of definition for success/failure from most of the articles published in that journal. Articles that include the customer's perspective only [13], [32], [34], [36], [43], [44], [45], [46], [47], [48], [49], [50], [51], [52], [53], [54], [55], [56], [57], [58], [59], [60], [61], [62], [63], [64], [65], [66], [67], [68], [69], [70], [71], [72], [73], [74], [75], [76], [77], [78], [79], [80], [81], [82], [83], [84], [85], [86], [87], …”

Section: Answers To Research Questionsmentioning

confidence: 99%

The Presence of the Customer and the Supplier Perspectives in Studies on Software Development Project Success

Ahonen¹,

Savolainen²

2011

Scientific Journal of Riga Technical University. Computer Sciences

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-A systematic literature review on software development project success/failure from customer's or supplier's perspective is presented. The review covers studies published in peer-reviewed journals only. The results show that knowledge on software development project success/failure is multidisciplinary and fragmented. In addition, there are very few studies that consider software development project success from the supplier's perspective. One of the main contributions of this article is the table of articles in which articles have been classified by the perspective which they discuss. Another contribution is the list of journals in which the accepted articles have been published. Moreover, these results show a clear lack in our understanding of software development project success in outsourcing situations.

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“…However, most studies on the determinants of process maturity and the delivery of high quality software products are conducted in large firms in developed countries (Gefen & Zviran, 2006;Gorla & Lin, 2010), with only a few being empirical study (Krishnan & Keller, 1999;Niazi & Babar, 2009), and even less being conducted on small firms in developing countries (Avgerou, 2008;Horvat, Rozman, & Györkös, 2000;Niazi et al, 2010;Pino, Pardo, Garcia, & Piattini, 2010;Richardson & von Wangenheim, 2007). In addition, it was discovered that there is little research in this domain in the English-speaking Caribbean (Chevers & Duggan, 2007).…”

Section: Introductionmentioning

confidence: 99%

Fatores-chave do processo de maturidade nas empresas caribenhas de língua inglesa

Chevers

2014

Rev. adm. empres.

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Fatores-chave do processo de maturidade nas empresas caribenhas de língua inglesa Factores clave de la madurez procesal en las empresas de habla inglesa del caribe ABSTRACTThe information system (IS) community has been struggling with the delivery of low quality systems. Software process improvement (SPI) has been accepted as one of the remedies to overcome this problem, with process maturity being a key element. However, most studies on process maturity and the determinants of IS quality have been conducted in large firms in developed countries. This study assessed the key determinants of process maturity in small software development firms in the English-speaking Caribbean (ESC). Using the established practices in the capability maturity model integration (CMMI) as the baseline for the analysis, it was found that project monitoring & control, and verification & validation are key determinants of process maturity in the ESC. These findings can assist IS professionals in their quest to produce higher quality software products, as well as provide a platform for further refinement of the proposed research model by IS researchers.KEYWORDS | Capability maturity model integration, information systems quality, English-speaking Caribbean firms, process maturity, PLS. RESUMO RAE-Revista de Administração de Empresas | FGV-EAESP

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Determinants of software quality: A survey of information systems project managers

Cited by 71 publications

References 52 publications

Impact of knowledge management on offshore software development: An exploratory study

Impact of knowledge management on offshore software development: An exploratory study

The Presence of the Customer and the Supplier Perspectives in Studies on Software Development Project Success

Fatores-chave do processo de maturidade nas empresas caribenhas de língua inglesa

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