Determinants of switching intention from web-based stores to retail apps: Habit as a moderator

Iranmanesh, Mohammad; Min, Connie Low; Senali, Madugoda Gunaratnege; Nikbin, Davoud; Foroughi, Behzad

doi:10.1016/j.jretconser.2022.102957

Cited by 49 publications

(25 citation statements)

References 107 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The bootstrapping with 5,000 resamples was used to examine the significance of relationships within the proposed framework (Foroughi et al. , 2022; Iranmanesh et al. , 2022).…”

Section: Resultsmentioning

confidence: 99%

Determinants of intention to adopt big data and outsourcing among SMEs: organisational and technological factors as moderators

Iranmanesh

Lim

Foroughi

et al. 2022

View full text Add to dashboard Cite

PurposePresent research aims to study the determinants of big data analytics (BDA) adoption intention and outsourcing in the context of small and medium-sized enterprises (SMEs).Design/methodology/approachThe partial least squares approach was employed to analyse data collected from 187 SMEs.FindingsThe findings indicate that relative advantage, competitive pressure and environmental uncertainty significantly influence SMEs' BDA adoption intention. Top management support moderates the association between the regulatory environment and BDA adoption intention. Furthermore, organisational readiness moderates negatively the association between BDA adoption intention and propensity to outsource BDA.Practical implicationsThe findings benefit SMEs' managers/owners in making well-informed decisions in the BDA adoption process.Originality/valueThe majority of the previous research on BDA adoption intention is limited to large corporations. To address the gap on determinant factors of BDA adoption intention among SMEs, the drivers of BDA adoption intention and propensity to outsource were investigated using the technology-organisation-environment model.

show abstract

“…The bootstrapping with 5,000 resamples was used to examine the significance of relationships within the proposed framework (Foroughi et al. , 2022; Iranmanesh et al. , 2022).…”

Section: Resultsmentioning

confidence: 99%

Determinants of intention to adopt big data and outsourcing among SMEs: organisational and technological factors as moderators

Iranmanesh

Lim

Foroughi

et al. 2022

View full text Add to dashboard Cite

show abstract

“…Accordingly, system quality is less of a concern in the post-adoption stage. Iranmanesh et al (2022) argued that familiarity with a system reduces the importance of system-related factors in the post-adoption stage. As such, the instructors should give more attention to information quality to keep students satisfied and loyal.…”

Section: Discussionmentioning

confidence: 99%

Explaining student loyalty towards using WhatsApp in higher education: an extension of the IS success model

Iranmanesh

Annamalai

Kumar

et al. 2022

Self Cite

View full text Add to dashboard Cite

Purpose Recent years have documented the growing interest in using WhatsApp in higher education. However, the determinants of students’ satisfaction and loyalty towards WhatsApp groups have received less attention. This study aims to extend the Delone and McLean information system success model by incorporating social and emotional factors to investigate the drivers of satisfaction. Design/methodology/approach Data were collected through questionnaires completed by 308 undergraduate students. The partial least squares technique was used for data analysis. Findings The findings reveal that information quality, trust in members and social usefulness play crucial roles in shaping students’ satisfaction and loyalty to WhatsApp groups. System quality has no significant effect on satisfaction. Furthermore, emotional connection negatively moderates the relationship between social usefulness and satisfaction. Practical implications The findings of this study will be useful for educators and practitioners seeking to integrate WhatsApp into their pedagogical repertoire. The results demonstrate the importance of considering the social and emotional needs of students in addition to the quality of the information provided. Originality/value To the best of the authors’ knowledge, this study is the first attempt to integrate system characteristics, particularly with social and emotional factors. Furthermore, this study extends the literature on WhatsApp use in higher education by testing the drivers of students’ satisfaction and loyalty.

show abstract

“…It was used to study the permanent or semi-permanent migration of populations over two geographic spaces ( Keaveney, 2018 ). Subsequently, it was introduced by scholars in marketing to study the behavior of consumers' replacing service providers ( Ghufran et al., 2022 ; Iranmanesh et al., 2022 ; Mu and Lee, 2022 ). Currently, user migration is receiving much attention in information systems research and e-commerce.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Investigating switching intention of e-commerce live streaming users

Liu

Cho

et al. 2022

Heliyon

View full text Add to dashboard Cite

Determinants of switching intention from web-based stores to retail apps: Habit as a moderator

Cited by 49 publications

References 107 publications

Determinants of intention to adopt big data and outsourcing among SMEs: organisational and technological factors as moderators

Determinants of intention to adopt big data and outsourcing among SMEs: organisational and technological factors as moderators

Explaining student loyalty towards using WhatsApp in higher education: an extension of the IS success model

Investigating switching intention of e-commerce live streaming users

Contact Info

Product

Resources

About