Developing Emotional Design: Emotions as Cognitive Processes and their Role in the Design of Interactive Technologies

Triberti, Stefano; Chirico, Alice; Rocca, Gemma La; Riva, Giuseppe

doi:10.3389/fpsyg.2017.01773

Cited by 60 publications

(35 citation statements)

References 49 publications

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“…According to Balters & Steinert (2017), the key to understanding human behavior is emotions, and they should be incorporated into the design process. Affective and emotion design is a developing field and aims at integrating a motivation to generate an emotion with the design object and at integrating future users' emotions in the design process (Triberti et al 2017). Monitoring emotions can also be used to better understand designers' emotions while designing, and their potential effect on the design process.…”

Section: Tracking Emotions While Designingmentioning

confidence: 99%

A framework for studying design thinking through measuring designers’ minds, bodies and brains

Gero

Milovanovic

2020

Des. Sci.

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This paper presents a framework for studying design thinking. Three paradigmatic approaches are described to measure design cognitive processes: design cognition, design physiology and design neurocognition. Specific tools and methods serve each paradigmatic approach. Design cognition is explored through protocol analysis, black-box experiments, surveys and interviews. Design physiology is measured with eye tracking, electrodermal activity, heart rate and emotion tracking. Design neurocognition is measured using electroencephalography, functional near infrared spectroscopy and functional magnetic resonance imaging. Illustrative examples are presented to describe the types of results each method provides about the characteristics of design thinking, such as design patterns, design reasoning, design creativity, design collaboration, the co-evolution of the problem solution space, or design analysis and evaluation. The triangulation of results from the three paradigmatic approaches to studying design thinking provides a synergistic foundation for the understanding of design cognitive processes. Results from such studies generate a source of feedback to designers, design educators and researchers in design science. New models, new tools and new research questions emerge from the integrated approach proposed and lay down future challenges in studying design thinking.

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Section: Tracking Emotions While Designingmentioning

confidence: 99%

A framework for studying design thinking through measuring designers’ minds, bodies and brains

Gero

Milovanovic

2020

Des. Sci.

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“…The IS-Wel model, or Indivisible Self Model of Wellness, integrates both the model of the Indivisible-Self and the five factor Wellness Wheel. Emotional Design emerged with this effort to promote positive emotions or pleasure in users (Norman, 2004 ), and has since been expanded upon to the design of interactive technologies (Triberti et al, 2017 ). Directly stemming from Positive Technology came Computer-Mediated Self-Transcendence (Gaggioli et al, 2016 ), which is a more specific pathway of Positive Technology that focuses on interactive technologies to support self-transcendent emotional experiences.…”

Section: Introductionmentioning

confidence: 99%

Immersive Interactive Technologies for Positive Change: A Scoping Review and Design Considerations

2018

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Practices such as mindfulness, introspection, and self-reflection are known to have positive short and long-term effects on health and well-being. However, in today's modern, fast-paced, technological world tempted by distractions these practices are often hard to access and relate to a broader audience. Consequently, technologies have emerged that mediate personal experiences, which is reflected in the high number of available applications designed to elicit positive changes. These technologies elicit positive changes by bringing users' attention to the self—from technologies that show representation of quantified personal data, to technologies that provide experiences that guide the user closer in understanding the self. However, while many designs available today are either built to support or are informed by these aforementioned practices, the question remains: how can we most effectively employ different design elements and interaction strategies to support positive change? Moreover, what types of input and output modalities contribute to eliciting positive states? To address these questions, we present here a state of the art scoping review of immersive interactive technologies that serve in a role of a mediator for positive change in users. We performed a literature search using ACM Digital Library, Web of Science, IEEE Xplore, and Design and Applied Arts Index (beginning of literature—January 1, 2018). We retrieved English-language articles for review, and we searched for published and unpublished studies. Risk of bias was assessed with Downs and Black 26-item QAT scale. We included 34 articles as relevant to the literature, and the analysis of the articles resulted in 38 instances of 33 immersive, interactive experiences relating to positive human functioning. Our contribution is three-fold: First we provide a scoping review of immersive interactive technologies for positive change; Second, we propose both a framework for future designs of positive interactive technologies and design consideration informed by the comparative analysis of the designs; Third, we provide design considerations for immersive, interactive technologies to elicit positive states and support positive change.

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“…According to Triberti et al (2017) , technology designers should consider the emotional factors that align with users’ everyday lives, and these emotionally interactive technological products enhance loyalty and satisfaction and may promote happiness and well-being. Kwon and Ju (2018) also indicated that emotional experience of the customers, such as familiarity and comfort, should be considered for the customer centric design.…”

Section: Literature Reviewmentioning

confidence: 99%

Anthropomorphic Design: Emotional Perception for Deformable Object

Lee

Baek

2018

Front. Psychol.

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Despite the increasing number of studies on user experience (UX) and user interfaces (UI), few studies have examined emotional interaction between humans and deformable objects. In the current study, we investigated how the anthropomorphic design of a flexible display interacts with emotion. For 101 unique 3D images in which an object was bent at different axes, 281 participants were asked to report how strongly the object evoked five elemental emotions (e.g., happiness, disgust, anger, fear, and sadness) in an online survey. People rated the object’s shape using three emotional categories: happiness, disgust–anger, and sadness–fear. It was also found that a combination of axis of bending (horizontal or diagonal axis) and convexity (bending convexly or concavely) predicted emotional valence, underpinning the anthropomorphic design of flexible displays. Our findings provide empirical evidence that axis of bending and convexity can be an important antecedent of emotional interaction with flexible objects, triggering at least three types of emotion in users.

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Developing Emotional Design: Emotions as Cognitive Processes and their Role in the Design of Interactive Technologies

Cited by 60 publications

References 49 publications

A framework for studying design thinking through measuring designers’ minds, bodies and brains

A framework for studying design thinking through measuring designers’ minds, bodies and brains

Immersive Interactive Technologies for Positive Change: A Scoping Review and Design Considerations

Anthropomorphic Design: Emotional Perception for Deformable Object

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