Development and Implementation of a COVID-19 Disease Response Protocol at a Large Academic Medical Center

Maxam, Meshell; DeRonde, Kailynn; Vega, Ana D; Skiada, Dimitra; Vu, Christine; Salazar, Verónica; Boatwright, Renata; Cano-Casillas, Ennie; Goodnow, Venessa; Sposato, Kathleen; Paige, Peter G.; Zambrana, David; Steigman, Don S.; Memon, Abdul Majeed; Abbo, Lilian M.

doi:10.1017/dmp.2020.166

Cited by 2 publications

(4 citation statements)

References 14 publications

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“…Given the timing of the KAP survey at the start of the COVID-19 pandemic in Mozambique, during the first days of travel restrictions, and the fact that the survey was issued before training or supervision was provided, the response rate to the survey, at 28%, was in-line with other KAP studies conducted in similar settings and with similar populations in Uganda and Nepal [9,11]. This was also the first time that users responded to a survey like this on the platform, hence the SMS reminders with instruction videos, which APEs reported finding useful to the implementation team.…”

Section: Discussionsupporting

confidence: 62%

“…Although a high %age of survey participants were able to list some correct COVID-19 related symptoms, transmission routes and preventions methods, the proportion who answered each specific question correctly is considerably lower than other KAP surveys conducted among HCWs [8][9][10][11]. However, when reviewing the published data it is important to remember that knowledge of COVID-19 is constantly evolving and improving and KAP study results will depend largely on what point in a country's evolution of the pandemic they PLOS ONE occurred, making it hard to compare results.…”

Section: Discussionmentioning

confidence: 80%

“…Infection by SARS-CoV-2 in humans occurs mainly through close contact through respiratory droplets, by direct contact with infected persons, or by contact with contaminated objects and surfaces [10]. Primary preventive measures include frequent hand washing for a minimum of 20 seconds at a time, maintaining social distance, and respiratory hygiene (covering mouth and nose while coughing or sneezing) [11].…”

Section: Introductionmentioning

confidence: 99%

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Community health worker knowledge, attitudes and practices towards COVID-19: Learnings from an online cross-sectional survey using a digital health platform, UpSCALE, in Mozambique

Feldman¹,

Krylova

Farrow

et al. 2021

PLoS ONE

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Healthcare workers (HCWs) are at the frontline of the Coronavirus Disease 2019 (COVID-19) pandemic response, yet there is a paucity of literature on their knowledge, attitudes and practices (KAP) in relation to the pandemic. Community Health Workers (CHWs) in Mozambique are known locally as agentes polivalentes elementares (APEs). While technical guidance surrounding COVID-19 is available to support APEs, communicating this information has been challenging due to restrictions on travel, face-to-face group meetings and training, imposed from May to August 2020. A digital health platform, upSCALE, that already supports 1,213 APEs and 299 supervisors across three provinces, is being used to support APEs on effective COVID-19 management by delivering COVID-19 sensitive SMS messages, training modules and a COVID-19 KAP survey. The KAP survey, conducted from June 2020 to August 2020, consisted of 10 questions. Of 1,065 active upSCALE APEs, 28% completed the survey. Results indicate that only a small proportion of APEs listed the correct COVID-19 symptoms, transmission routes and appropriate prevention measures (n = (25%), n = (16%) and n = (39%), respectively) specifically included in national health education materials. Misconceptions were mainly related to transmission routes, high risk individuals and asymptomatic patients. 84% said they followed all government prevention guidelines. The results from the KAP survey were used to support the rapid development and deployment of targeted COVID-19 awareness and education materials for the APEs. A follow-up KAP survey is planned for November 2020. Adapting the existing upSCALE platform enabled a better understanding, in real time, of the KAP of APEs around COVID-19 management. Subsequently, supporting delivery of tailored messages and education, vital for ensuring a successful COVID-19 response.

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Section: Discussionsupporting

confidence: 62%

Section: Discussionmentioning

confidence: 80%

Section: Introductionmentioning

confidence: 99%

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Community health worker knowledge, attitudes and practices towards COVID-19: Learnings from an online cross-sectional survey using a digital health platform, UpSCALE, in Mozambique

Feldman¹,

Krylova

Farrow

et al. 2021

PLoS ONE

View full text Add to dashboard Cite

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“…The COVID-19 core group remains in constant communication to ensure the most up-to-date information is made available. Daily challenges include screening of new information from government agencies, creating a unified protocol for multiple points of entry into the health system, and maintaining an updated protocol with constantly evolving information [12]. We note that the effectiveness of many of the other SDH in reducing the burden of the COVID-19 pandemic hinges on effective communication, especially crisis and risk communication.…”

Section: Literature Reviewmentioning

confidence: 99%

Implementation of Government Crisis Communication During The Covid-19

Kusumaningrum¹,

Aryani²

2020

Proceedings of the 6th International Conference on Social and Political Sciences (ICOSAPS 2020)

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The spread of the covid-19 has become a major crisis for countries in the world and changed the government policies pattern to handling the crisis proactively. Crisis communication strategies by the government have to be important thing among policy makers and also community. The pattern of communication established between the central and regional governments in policy making and delivering the quality information to the public is a form of government's preparedness and seriousness for handling the crisis. This article examines the implementation of the crisis communication aimed at handling the spread of covid-19 and preventing the hoax information from mass media that can make the communities chaos, applying a framework developed using indicators derived from the strategic planning and quality literature. Results show that there are clear indices of formal rules governing the practice of communication flow or information policy. The covid-19 handling acceleration task force established by the government, both at the central and regional levels, as the main reference to the government in conveying the information about the covid-19 to public, is one of efforts to minimize the misinformation developing within the community. Although the mechanism is being applied to handle the crisis, the practices are still far from being fully systematized. The analysis provides evidence that the government has full attention and professionalism to manage the crisis and to save the public from misinformation. The article describes that the government policies made with the right communication will be able to manage the crises effectively.

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Development and Implementation of a COVID-19 Disease Response Protocol at a Large Academic Medical Center

Cited by 2 publications

References 14 publications

Community health worker knowledge, attitudes and practices towards COVID-19: Learnings from an online cross-sectional survey using a digital health platform, UpSCALE, in Mozambique

Community health worker knowledge, attitudes and practices towards COVID-19: Learnings from an online cross-sectional survey using a digital health platform, UpSCALE, in Mozambique

Implementation of Government Crisis Communication During The Covid-19

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