“…An FCM map can be used to represent the complex and dynamic behaviour of the elements within a system (Can Kutlu & Kadaifci, 2014). Because of its ability to model complex and ambiguous systems with fuzziness and uncertainty, researchers have used this tool Berger et al (2001), Gasbarro, Sadguna and Zumwalt (2002), Khalid (2006), Cooper (2009), Kumar et al, (2012) across various applications (Katiyar et al, 2018;Uzochukwu et al, 2016). Khalafi, Akhoondi, Ghamsari and Ansari (2013) have used FCM in project management to model risk factors in petrochemical and e-government project settings.…”