2016
DOI: 10.5334/ijic.2443
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Development and Validation of an Instrument for Assessing Patient Experience of Chronic Illness Care

Abstract: Introduction:The experience of chronic patients with the care they receive, fuelled by the focus on patient-centeredness and the increasing evidence on its positive relation with other dimensions of quality, is being acknowledged as a key element in improving the quality of care. There are a dearth of accepted tools and metrics to assess patient experience from the patient’s perspective that have been adapted to the new chronic care context: continued, systemic, with multidisciplinary teams and new technologie… Show more

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Cited by 63 publications
(113 citation statements)
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“…The survey included multiple-choice questions concerning patient demographics and healthcare-related characteristics, the Instrument to Evaluate the EXperience of PAtients with Chronic diseases (IEXPAC) Questionnaire 16 and the Beliefs About Medicines (BMQ) Questionnaire 17 . Five non-adherence behaviors were agreed by both physicians and patients: (1) forgetfulness in taking medication resulting in skipped doses;…”
Section: Methodsmentioning
confidence: 99%
See 1 more Smart Citation
“…The survey included multiple-choice questions concerning patient demographics and healthcare-related characteristics, the Instrument to Evaluate the EXperience of PAtients with Chronic diseases (IEXPAC) Questionnaire 16 and the Beliefs About Medicines (BMQ) Questionnaire 17 . Five non-adherence behaviors were agreed by both physicians and patients: (1) forgetfulness in taking medication resulting in skipped doses;…”
Section: Methodsmentioning
confidence: 99%
“…The IEXPAC tool, which was developed and validated in Spain 16 , was used to evaluate patients' experience with healthcare. IEXPAC is a 12-item instrument involving 11 items which refer to patients' experiences within the previous 6 months, and the 12th item concerning hospitalization, which refers to patient experience within the previous 3 years.…”
Section: Methodsmentioning
confidence: 99%
“…Recently published papers in IJIC have also set out the results of new approaches seeking to develop tools for measuring the experience of patients with chronic illness care such as the IEXPAC [10], developed in Spain, or adaptations of existing surveys such as the Dutch validation of the Patient Perceptions of Integrated Care [11]. …”
mentioning
confidence: 99%
“…Additionally, there is insufficient independent scientific literature investigating personal experiences, challenges and barriers in chronic care. Consequently, validated measures and instruments are mostly missing, although new instruments to assess patients’ “experience of care” have been recently developed [27]. A systematic review to investigate the effectiveness of chronic care models for the management of type 2 diabetes mellitus (T2DM) in Europe concludes that there is only limited evidence from European cluster randomized controlled trials [28].…”
Section: Introductionmentioning
confidence: 99%