Development of a framework to assess and guide IT investments: An analysis based on a discretionary–mandatory classification

Joshi, Kailash; Pant, Somendra

doi:10.1016/j.ijinfomgt.2007.09.002

Cited by 31 publications

(30 citation statements)

References 29 publications

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“…Value analysis: Joshi and Pant [24] develop a framework to evaluate diff erent IS/IT project investments through a mix of suitable methods. Th e nonfi nancial one of these methods is value analysis.…”

Section: Investment Spend Optimizationmentioning

confidence: 99%

A Review on Methods for the Assessment of Information System Projects

Özturan

Basarir-Ozel

Akar

2016

JITA

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Abstract:Recently, it is inevitable that businesses invest in many information system (IS) projects in order to gain a competitive advantage within the internal industry and global environment. The important point is the selection of the appropriate IS environment, hence the optimal IS investment methods with respect to changing technological needs. In this respect, both empirical and conceptual studies are reviewed to identify the relevant IS/IT investment methods. After an extensive literature review, 51 relevant articles are identifi ed. The IS/IT investment methods studied in these articles are classifi ed and examined within the three categories: fi nancial, non-fi nancial, and hybrid. The results reveal that most of studies focus on a mixed usage of fi nancial and non-fi nancial methods called hybrid methods, whereas fi nancial methods are used more frequently when compared to non-fi nancial methods during the selected research period. On the other hand, the usage of pure fi nancial methods decreases in recent years, while the usage of hybrid and non-fi nancial methods increases in the same period.

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Section: Investment Spend Optimizationmentioning

confidence: 99%

A Review on Methods for the Assessment of Information System Projects

Özturan

Basarir-Ozel

Akar

2016

JITA

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“…(Farbey, Land, & Targett, 1995;Irani, 2002;Joshi & Pant, 2008;Seddon, Staples, Patnayakuni, & Bowtell, 1998) Method flexibility It should be able to include different methods according to the specific requirements of the IT artefact. (Lin & Pervan, 2003;Seddon et al, 1998) Full scope The evaluation should comprehensively cover the cost and benefit side of IT evaluation.…”

Section: General Applicabilitymentioning

confidence: 99%

“…Mentioned IT evaluation scenarios included Enterprise Resource Planning, Customer Relationship Management and Business Intelligence systems. We linked those IT projects into taxonomies from literature to identify IT objects and consequently propose certain levels of complexity and evaluation consequences, such as the Benefits Evaluation Ladder (Farbey, Land, & Targett, 1995) or a discretionary-mandatory classification (Joshi & Pant, 2008). While discussing different aspects, it became clear that the framework needed not only to be general but also specific enough to account for the potentially different evaluation requirements of different IT objects, therefore following Seddon at al.…”

Section: Roles and Responsibilitiesmentioning

confidence: 99%

“…Trends in public administration starting already with new public management but especially newer approaches like digital era governance (Dunleavy, Margetts , Bastow, & Tinkler, 2006) act as catalysts in both directions, by advocating reengineering of processes within administrations, often resorting to IT-based solutions, and also placing higher demands on accountability and governance to ensure the validity of those expenses. Following recommendations from literature this paper acknowledges the need for IT evaluation framework building (Björnsson & Lundegård, 1992;Gunasekaran, et al, 2006;Joshi & Pant, 2008;Jukic & Jukic, 2010) and investigates the use of a well known framework approach originally named the content, context and process (CCP) structure (Pettigrew, 1985). This method supports the requirement for IS evaluations to be tailored to the needs of individual settings based on their environment, the context of the evaluation, what is to be evaluated and the inclusion of needed stakeholders (Stockdale & Standing, 2006).…”

Section: Introductionmentioning

confidence: 99%

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A Comprehensive Framework Approach using Content, Context, Process Views to Combine Methods from Operations Research for IT Assessments

Bernroider

Koch

Stix

2013

Information Systems Management

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Motivated by IT evaluation problems identified in a large public sector organization, we propose how evaluation requirements can be supported by a framework combining different models and methods from IS evaluation theory. The article extends the content, context, process (CCP) perspectives of organizational change with operations research techniques and demonstrates the approach in practice for an Enterprise Resource Planning evaluation.

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“…Assim, buscar soluções eficazes para que a TIC apoie a organização se configura como um processo complexo que vai desde a escolha da forma do investimento até o método de avaliação dos benefícios e dos retornos tangíveis e intangíveis obtidos. Quanto aos métodos para avaliação, a aplicação exclusiva de medidas financeiras pode não ser adequada, uma vez que pode criar percepções enganosas sobre a eficácia dos investimentos (BALASUBRAMANIAN; KULATILAKA; STORCK, 2000; JOSHI; PANT, 2008;KHALLAF, 2012;PERERA;KAPLAN;NORTON, 2001). …”

Section: Introductionunclassified

Análise da contribuição da integração de sistemas de informação nas organizações: um estudo exploratório com gestores de TIC em Pernambuco

Silva

Daher

Silva

2017

Revista PO: R. Eletr. de Eng. de Produção e Correlatas

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Resumo: Uma vez que os investimentos em Tecnologia da Informação e Comunicação (TIC) têm crescido dentro das organizações, e a estes estão associados desafios quanto a identificação e quantificação dos retornos, estudos neste sentido se tornam de grande importância. Uma tendência de investimentos nos últimos anos é a adoção de Sistemas de Informação (SIs) integrados ou a integração dos já existentes nas empresas. As razões que levam os gestores a adotarem tais formas de investimentos em TIC são, de maneira geral, a busca por melhorias de desempenho e vantagem competitiva, tendo em vista, os ambientes de negócio cada vez mais dinâmicos. Diante disto, o presente trabalho teve como objetivo investigar o impacto da integração de SIs na competitividade das empresas pernambucanas de diversos setores. Para tanto, uma coleta de dados foi realizada por meio um questionário elaborado nos formatos físico e online e enviado às empresas, além de testes de hipótese com os dados obtidos. Os resultados identificados demonstraram a influência da integração sobre a compreensão do negócio, aprendizado dos funcionários e inovação, enquanto que, nenhuma relação pôde ser constatada no que se refere a custos e controle de atividades.Palavras-Chave: Investimentos. TIC. Integração de SIs. Estratégia. Competitividade. Abstract:Since investments in Information and Communication Technology (ICT) have grown within organizations, and these are associated with challenges in identifying and quantifying returns, studies over this theme become more importance. Investment trends in recent years are the adoption of integrated Information Systems (ISs) or the integration of existing ones in companies. The reasons that lead managers to adopt those ICT investments are, in general, the pursuit of performance improvements and competitive advantage, considering the existence of dynamic business environments even more competitive. Thus, the objective of this study is investigate the impact of IS integration on the competitiveness of Pernambuco companies in different sectors. Therefore, a data collection was performed through a questionnaire elaborated in physical and online formats and sent to companies. After that, hypothesis tests were performed with the data obtained. The results identified demonstrated the influence of integration on business understanding, employee learning and innovation, whereas no relationship could be verified with regard to costs and activity control.

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Development of a framework to assess and guide IT investments: An analysis based on a discretionary–mandatory classification

Cited by 31 publications

References 29 publications

A Review on Methods for the Assessment of Information System Projects

A Review on Methods for the Assessment of Information System Projects

A Comprehensive Framework Approach using Content, Context, Process Views to Combine Methods from Operations Research for IT Assessments

Análise da contribuição da integração de sistemas de informação nas organizações: um estudo exploratório com gestores de TIC em Pernambuco

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