Development of a Mobile-Based Hostel Location and Recommendation Chatbot System

Abstract

A Chabot is a conversational intelligent agent that has the capability of engaging in human-like interaction with its users. A lot of chatbots have been developed, but to the best of our knowledge, there are few or no chatbots that have been developed for hostel location integrated with a recommendation component to ease the cost, time, and stress of identifying suitable hostels for students, especially at higher institutions of learning. Therefore, this work develops a location-based chatbot system enhanced with recommendation capabilities to allow students to locate hostels that satisfy their needs in an easy and efficient way. The chatbot system was designed as a cross platform compatibility application with different tools and technologies which include Python, HTML and CSS with JavaScript to enhance the interactivity and attractiveness of the system. PHP provides access to MySQL database. The chatbot system provides good experience to its users in terms of loading speed, user friendliness, interface appearance, platform compatibility and recommendation accuracy as it allows them identify suitable hostel speedily and as well provides personalized recommendation of hostels to them.

Artificial intelligence for choosing an agile method

“…Chatbot or conversational artificial intelligence is a computer program that processes a user's natural language input and generates intelligent, relative responses that are then returned to the user [23], [24]. Chatbots are currently powered by rule-driven or artificial intelligence engines that communicate with Int J Artif Intell ISSN: 2252-8938  users mostly through a text-based interface.…”

Transformación digital en Turismo

“…Por otro lado, Bold360, LivePerson, o Vergic, son otros ejemplos de software de agente virtual que utilizan procesamiento de lenguaje natural para descomponer las entradas reconocibles y considerar la información contextual para comprender y responder las preguntas de los usuarios de una manera conversacional (Geoffrey et al 2020). Con datos, habilidades e inteligencia artificial, el asistente virtual puede sincronizarse con los calendarios de los huéspedes, interactuar con sus hogares, hacer recomendaciones o usar cualquier cantidad de aplicaciones de terceros (Isinkaye et al, 2022).…”