Development of a tool for benchmarking of clinical pharmacy activities

Cillis, Marine; Spinewine, Anne; Krug, Bruno; Quennery, Stefanie; Wouters, Dominique; Dalleur, Olivia

doi:10.1007/s11096-018-0725-6

Cited by 19 publications

(22 citation statements)

References 16 publications

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“…Ressalta-se importância do registro frequente e adequado, a fim possibilitar a continuidade das informações e promover um cuidado mais seguro 44 . Contudo, em constância deve-se assumir a avaliação do processo e adaptação da documentação sempre que oportuno, garantindo qualidade e assertividade do serviço 45,46 .…”

Section: Discussionunclassified

Estruturação documental do serviço de farmácia clínica em uma unidade de terapia intensiva de um hospital público de grande porte

Christiani¹,

Rocha²,

Nogueira³

2021

SaudColetiv (Barueri)

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Objetivo: Descrever a estruturação e implementação de farmácia clínica na unidade de terapia intensiva. Métodos: Trata-se de estudo descritivo, cuja metodologia foi elaboração de fluxograma de atividades desenvolvidas pelo farmacêutico e formulários para facilitar acompanhamento farmacoterapêutico. Para confecção dos documentos foi realizada uma pesquisa bibliográfica e consulta a outros formulários de acompanhamento clínico da própria instituição e de outros serviços de farmácia clínica. Resultados: Foram criados documentos estruturantes: fluxograma do serviço de farmácia; formulário de acompanhamento farmacoterapêutico; check-list de avaliação da prescrição e check-list de acompanhamento farmacoterapêutico; modelo de notificação de intervenção farmacêutica; e, banco de dados para registro das intervenções a serem realizadas. Esses documentos contam com informações importantes para o acompanhamento diário do paciente. Conclusão: O método proposto auxilia no desenvolvimento de atividades clínicas, promovendo integração do farmacêutico à equipe multiprofissional, cuidado integral do paciente e segurança. Adaptação a formulário próprio garante a equipe conduzir acompanhamento de personalizado.

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Section: Discussionunclassified

Estruturação documental do serviço de farmácia clínica em uma unidade de terapia intensiva de um hospital público de grande porte

Christiani¹,

Rocha²,

Nogueira³

2021

SaudColetiv (Barueri)

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“…The domains were derived from American Society of Health-System Pharmacists (ASHP) and Saudi Pharmaceutical Society (SPS), the international standard of Joint Commission of Hospital Accreditation, as well as from the local standards of CBAHI. [6][7][8][12][13][14][15][16][17][18][19][20][21][22][23][24][25][26][27] The domains were clinical pharmacy administration and management, performances and activities, education and training and workload documentation. We used 5-point Likert response scale system with close-and open-ended questions to obtain responses.…”

Section: Methodsmentioning

confidence: 99%

“…[12][13][14][15][16][17][18][19][20] However, various international studies have discussed on the clinical pharmacy services, including the administration of clinical pharmacy, education and training and workforce and performances. [21][22][23][24][25] However, to the best of our knowledge there are no studies conducted in the Saudi Arabia about clinical pharmacy practice. In the clinical pharmacy administration, the focus is on nine elements: vision of pharmacy, the mission of pharmacy, strategic plan, annual plan, policies and procedures, clinical pharmacist job satisfaction, clinical pharmacist competency, pharmacy technician competency and clinical Alomi YA, et al: Clinical Pharmacy Practice Administration and Management in Saudi Arabia pharmacy quality.…”

Section: Introductionmentioning

confidence: 99%

National Survey of Clinical Pharmacy Practice in Saudi Arabia-2017-2018: Administration and Management

Alomi¹,

Al-Doughan²,

Al-Jarallah³

et al. 2020

PTB Reports

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Objectives:In this study, we explored the national survey of clinical pharmacy practice in Saudi Arabia during 2017-2018 with an emphasis on the administration and management of pharmacy practice. Methods: This is a 4-month cross-sectional national survey of clinical pharmacy practice in Saudi Arabia. The survey consisted of two parts: the demographic information and the second part comprised a questionnaire with 51 questions divided into four domains. The domains were derived from the standards and guidelines provided by the American Society of Health-System Pharmacists (ASHP), Saudi Pharmaceutical Society (SPS), the international standard of Joint Commission of Hospital Accreditation, in addition to the local standards of Saudi Center of Healthcare Accreditation. The four domains were the clinical pharmacy administration and management, performances and activities, education and training and workload documentation. We used 5-point Likert response scale system with closeand open-ended questions to obtain the responses. The questionnaire was distributed in an electronic format to the 31 directors of pharmacies at hospitals. In this study, we conducted a national survey of clinical pharmacy practice at hospitals in Saudi Arabia on performances and activities. All data were obtained through the Survey Monkey system. Results: The survey questionnaire was distributed to 31 hospitals. The average score of the elements related to the clinical pharmacy administration was 3.32 (66.31%). Most of the elements responded were policies and procedures of pharmacist privilege (4.00 (80.00%)) followed by the mission of clinical pharmacy (3.87 (77.40%)) and vision of clinical pharmacy administration (3.71 (74.20%)). Most of the clinical pharmacy services provided for adult, pediatric, neonate and geriatric patients was for critical care, medical services and for emergency. Most of the hospitals had no satellite services assistant the clinical pharmacy services (22 (70.97%)). The majority of the responders agreed that clinical pharmacy services improve the safety and effectiveness of patient care (27 (93.10%)), decreases morbidity and mortality rate (23 (79.31%)) and increases the pharmacist's role toward patient care (20 (68.97%)). Conclusion: The elements of clinical pharmacy administration were not adequate in the KSA. Most of the hospital services received the clinical pharmacy services not exceeding 50%. Despite the fact that the pharmacy administration has a good record of clinical pharmacy services, there are not enough resources to provide over 24-hr service. Revision of clinical pharmacy services is highly necessary in Saudi Arabia.

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“…In Belgium, Cillis et al conducted a study for developing and validating a benchmarking tool to measure clinical pharmacy activities [34]. Authors conducted a narrative literature review to identify and collect potential performance indicators.…”

Section: Development Of Quality Indicators For Pharmaceuticalmentioning

confidence: 99%

Quality Indicators of Pharmaceutical Care for Integrative Healthcare: A Scoping Review of Indicators Developed Using the Delphi Technique

Shawahna

2020

Evidence-Based Complementary and Alternative Medicine

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Background. Recently, measuring and benchmarking provision of healthcare services has drawn a considerable attention. This scoping review was conducted to identify, describe, and summarize studies in which the Delphi technique was used to develop quality indicators of pharmaceutical care. The study also aimed to identify activities and services that could be used to capture the impact of pharmacist in integrative medicine. Methods. Databases were searched from inception to February 2020 using key terms that were combined using Boolean operators. Studies were included if they were relevant to development of quality indicators of pharmaceutical care with regard to medications or complementary and alternative medicine (CAM) modalities. Full text of the selected studies was imported into EndNote. Studies were screened and data were extracted into a standard extraction form. Results. Data were extracted from 31 studies. Of those, 24 (77.4%) were related to provision of pharmaceutical services relevant to medications and 7 (22.6%) were related to provision of care using CAM modalities. Most of the studies (67.7%) were published in 2010 and beyond. Almost half of the studies (48.4%) originated from the United States, United Kingdom, and Canada. A total of 42 different activities and services that could be used as quality indicators were identified from the studies included in this review. Activities and services were related to history taking, performing reconciliations, identifying and resolving therapy problems, providing collaborative care, designing care plans, optimal performance, and continuing education. Conclusions. Although there is an increasing interest in improving healthcare delivery, quality indicators of pharmaceutical services and those relevant to CAM provision in healthcare facilities adopting the integrated healthcare paradigm are still limited. Future studies are needed to develop validated quality indicators that could be successfully used in measuring and benchmarking quality of services in integrated healthcare facilities.

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Development of a tool for benchmarking of clinical pharmacy activities

Cited by 19 publications

References 16 publications

Estruturação documental do serviço de farmácia clínica em uma unidade de terapia intensiva de um hospital público de grande porte

Estruturação documental do serviço de farmácia clínica em uma unidade de terapia intensiva de um hospital público de grande porte

National Survey of Clinical Pharmacy Practice in Saudi Arabia-2017-2018: Administration and Management

Quality Indicators of Pharmaceutical Care for Integrative Healthcare: A Scoping Review of Indicators Developed Using the Delphi Technique

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Development of a tool for benchmarking of clinical pharmacy activities

Cited by 19 publications

References 16 publications

Estruturação documental do serviço de farmácia clí­nica em uma unidade de terapia intensiva de um hospital público de grande porte

Estruturação documental do serviço de farmácia clí­nica em uma unidade de terapia intensiva de um hospital público de grande porte

National Survey of Clinical Pharmacy Practice in Saudi Arabia-2017-2018: Administration and Management

Quality Indicators of Pharmaceutical Care for Integrative Healthcare: A Scoping Review of Indicators Developed Using the Delphi Technique

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Product

Resources

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Estruturação documental do serviço de farmácia clínica em uma unidade de terapia intensiva de um hospital público de grande porte

Estruturação documental do serviço de farmácia clínica em uma unidade de terapia intensiva de um hospital público de grande porte