Abstract:The mid-nineties has brought industry close to a unified view that benchmarking is fundamental for strategic planning and development of improved processes that increase competitiveness. Benchmarking is nowadays applied to both products, parts, services, as well as to personnel. Establishing where a company is and where they need to be to stay competitive can be considered a "technological gap." By working with industry, professional engineering societies have documented perceived competency gaps in newly hire… Show more
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