Development of Evaluation Criteria for Robotic Process Automation (RPA) Solution Selection

Kim, Seung-Hee

doi:10.3390/electronics12040986

Cited by 4 publications

(4 citation statements)

References 29 publications

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“…Additionally, logging and reporting mechanisms should be implemented to capture and track errors for analysis and improvement of the automation process. By designing RPA solutions to handle mistakes graciously, organizations can ensure the reliability and resilience of their automated processes, reducing manual intervention and improving overall efficiency [25].…”

Section: Error Handlingmentioning

confidence: 99%

An Overview on Robot Process Automation: Advancements, Design Standards, its Application, and Limitations

Palaniappan

2024

IJCAI

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In a variety of areas, including healthcare, banking, and manufacturing, repetitive and rule-based processes are automated using robotic process automation (RPA), a fast developing technology. An overview of RPA's, its uses, limitation, and applications are given in this paper. RPA can lower costs, increase process speed, accuracy, and efficiency, and free up staff to concentrate on jobs of higher value. RPA is frequently used for tasks including data input, billing, and customer care. RPA can't, however, execute activities that call for human judgment, decision-making, or creativity, for instance. The adoption of RPA also needs a sizable initial investment and continual maintenance. This paper also touches on a few RPA-related ethical issues, like employment displacement and data privacy. While RPA has a great deal of promise to alter sectors, its deployment can only be successful if its limitations and ethical implications are carefully considered. Povzetek: Narejen je obsežen pregled RPA, avtomatizacije robotskih procesov, kot hitro razvijajoče se tehnologije, vključno z njenimi aplikacijami, standardi, omejitvami in uporabami.

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Section: Error Handlingmentioning

confidence: 99%

An Overview on Robot Process Automation: Advancements, Design Standards, its Application, and Limitations

Palaniappan

2024

IJCAI

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“…This emerging and innovative technology reduces process complexity and enhances operational efficiency, thus allowing beef supply chains to be more productive and efficient in nature. RPA allows process excellence and adds value at different stages of the supply chain in order to gain a competitive advantage in beef processing and manufacturing [55].…”

Section: Rpa Adding Value and Dimensions To Sustainability In The Bee...mentioning

confidence: 99%

The Adoption of Robotic Process Automation Considering Financial Aspects in Beef Supply Chains: An Approach towards Sustainability

et al. 2023

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Sustainable beef production is a global challenge in present times. This research paper aims to investigate the financial risks and barriers in the adoption of robotic process automation (RPA), which has emerged as a strategic catalyst for achieving sustainability in the beef sector. Beef manufacturers constantly strive to achieve sustainability and a competitive advantage in order to gain enhanced beef productivity at low operational costs. There is a gap in the research, as there is a lack of knowledge about the financial aspects, barriers, and challenges influencing the RPA adoption process in the beef supply chain. To bridge this gap, secondary research is used to extract statistical data and information relevant to the RPA adoption process in beef supply chains, considering financial aspects. This study utilises a simulation method adopting a process model created in previous research and analyses different scenarios based on financial parameters using values or variables in Simul8 software. The scenario analysis allows for the identification of financial risks in the adoption of RPA and evaluates the simulation results from a sustainability perspective. The scenario analysis highlights the financial risks and barriers in the adoption of RPA in beef supply chains through process simulation, using financial parameters as a basis. KPI values, income statements, and carbon emission reports are generated to evaluate the main bottlenecks at various beef supply chain stages, thus allowing business users to conduct a thorough cost analysis. Successful adoption of RPA can lead to reduced supply chain complexity, thus improving financial and operational efficiency, which results in increased beef productivity, quality, and shelf life. This study is extremely important as it assesses scenarios from a sustainability perspective and contributes to academic knowledge and professional practice. It provides a process model to support the financial and ethical decision-making of managers or stakeholders, while helping the beef sector adopt RPA with greater ease. The process model can be adopted or modified according to the financial circumstances and individual requirements of business users. Furthermore, it provides decision-makers with the knowledge to eliminate or prevent financial barriers, thus advancing and accelerating the adoption of RPA. Robust adoption of RPA assists beef supply chains in gaining higher productivity at reduced costs, thus creating sustainable value.

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“…The study [49] proposes the application of RPA in the auditing field, aiming to free auditors from repetitive tasks and allow them to focus on activities that require professional judgment. The study [50] aims to develop an analytical evaluation framework for selecting RPA solutions, providing useful criteria and a checklist for successful RPA implementation. The research [51] aims to develop a process evaluation model to identify suitable business processes for RPA implementation.…”

Section: Summary Of Review Findingsmentioning

confidence: 99%

Sustainable Implementation of Robotic Process Automation Based on a Multi-Objective Mathematical Model

Patrício,

Costa,

Varela

et al. 2023

Sustainability

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(1) Background: In this study on Robotic Process Automation (RPA), the feasibility of sustainable RPA implementation was investigated, considering user requirements in the context of this technology’s stakeholders, with a strong emphasis on sustainability. (2) Methods: A multi-objective mathematical model was developed and the Weighted Sum and Tchebycheff methods were used to evaluate the efficiency of the implementation. An enterprise case study was utilized for data collection, employing investigation hypotheses, questionnaires, and brainstorming sessions with company stakeholders. (3) Results: The results underscore the significance of user requirements within the RPA landscape and demonstrate that integrating these requirements into the multi-objective model enhances the implementation assessment. Practical guidelines for RPA planning and management with a sustainability focus are provided. The analysis reveals a solution that reduces initial costs by 21.10% and allows for an efficient and equitable allocation of available resources. (4) Conclusion: This study advances our understanding of the interplay between user requirements and RPA feasibility, offering viable guidelines for the sustainable implementation of this technology.

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Development of Evaluation Criteria for Robotic Process Automation (RPA) Solution Selection

Cited by 4 publications

References 29 publications

An Overview on Robot Process Automation: Advancements, Design Standards, its Application, and Limitations

An Overview on Robot Process Automation: Advancements, Design Standards, its Application, and Limitations

The Adoption of Robotic Process Automation Considering Financial Aspects in Beef Supply Chains: An Approach towards Sustainability

Sustainable Implementation of Robotic Process Automation Based on a Multi-Objective Mathematical Model

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