Diagnosing and prognosticating the quality movement – a review on the 25 years quality literature (1987–2011)

Dahlgaard‐Park, Su Mi; Chen, Chi‐Kuang; Jang, Jiun-Yi; Dahlgaard, Jens J.

doi:10.1080/14783363.2012.756749

Cited by 112 publications

(106 citation statements)

References 26 publications

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“…Some examples of theoretical studies are Bhuiyan et al (2006), Suárez-Barraza (2008), Suárez-Barraza et al (2011), Singh and Singh (2009, 2012 or Dahlgaard-Park et al (2013). However, among the analysed studies we have not found papers that, combining qualitative and quantitative analysis, review the evolution of the continuous improvement field.…”

Section: Introductionmentioning

confidence: 83%

“…It seems coherent that these are the most recurring themes as the implementation of continuous improvement systems requires constant adaptation to the sector analysed as Dahlgaard-Park et al (2013) highlighted. In fact, many of these eminently empirical studies are oriented precisely in the analysis of concrete experiences of implementation of certain methodologies analyzing their utility, their advantages and disadvantages in different sectors.…”

Section: Discussionmentioning

confidence: 99%

“…Firstly, the period analysed is wider -it is only comparable with the study of Dahlgaard et al (2013). Secondly, the database used is internationally known and it only includes information about the journals with the highest impact and quality.…”

Section: Discussionmentioning

confidence: 99%

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Three decades of continuous improvement

Sánchez

Blanco

2014

Total Quality Management & Business Excellence

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Section: Introductionmentioning

confidence: 83%

Section: Discussionmentioning

confidence: 99%

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Three decades of continuous improvement

Sánchez

Blanco

2014

Total Quality Management & Business Excellence

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“…The growth of business excellence models (Dahlgaard-Park et al 2013;Dereli et al 2011;Lo & Chai 2012) and the increasing managerial focus on developing business excellence have been phenomenal over the last three decades. Dahlgaard-Park and Dahlgaard undertook an insightful and critical review on some of the well-known excellence models and frameworks in order to understand the development over a 25-year period (Dahlgaard-Park et al 2013;Dahlgaard-Park and Dahlgaard, 2007).…”

Section: Excellence Models and Their Theoretical Basismentioning

confidence: 99%

“…Dahlgaard-Park and Dahlgaard undertook an insightful and critical review on some of the well-known excellence models and frameworks in order to understand the development over a 25-year period (Dahlgaard-Park et al 2013;Dahlgaard-Park and Dahlgaard, 2007). There is, in fact, a bewildering array of measures and approaches in the field of business performance assessment.…”

Section: Excellence Models and Their Theoretical Basismentioning

confidence: 99%

Re-balancing the excellence frameworks withindividualistic logic

Fan

Lü

2013

Total Quality Management & Business Excellence

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The analysis and assessment of business excellence is often associated with the discussion on the design and justification of the excellence measures and their dimensions. This paper revisits the critical issues in assessing business excellence, and aims to explore the conceptual development on re-balancing the performance dimensions in view of a framework. Based on the synthesising of published literatures and case studies it reveals that the all the published excellence frameworks are based on the commonality logic; and it suggests to re-balancing them with the individualistic logic. This concept has then been operationalized by constructing a new excellence framework named world class diamond model. Based on the surveyed data and by using structural equation modelling the re-balanced diamond model is tested and analysed in order to secure its theoretical validity. With the re-balanced framework, it stresses the critical importance of the individualistic logic in achieving business excellence. It also argues that the managerial implication of the individualistic logic lies in 2 the firm-specific and situation-sensitive practices of business excellence. The original contribution of the research is a conceptually re-balanced perspective towards the business excellence, suggesting a shift from the commonality logic towards the individualistic logic.

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Measuring Quality Orientation in Organisations: A Cognitive-Behavioural Approach

Heine

Schmitt

2019

Lecture Notes in Mechanical Engineering

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Diagnosing and prognosticating the quality movement – a review on the 25 years quality literature (1987–2011)

Cited by 112 publications

References 26 publications

Three decades of continuous improvement

Three decades of continuous improvement

Re-balancing the excellence frameworks withindividualistic logic

Measuring Quality Orientation in Organisations: A Cognitive-Behavioural Approach

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