2021
DOI: 10.1177/10464964211008991
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Did the COVID-19 Lock-Down Make Us Better at Working in Virtual Teams?

Abstract: The COVID-19 pandemic was a key event forcing an increase in virtual work. Drawing on event system theory, we examined whether virtual teams showed enhanced processes in later stages of the pandemic compared to the early stages of the pandemic. We collected data from 54 virtual teams ( N = 152 individuals) who worked on a 30-minute task. We measured team processes and performance. Virtual teams during the post-transition phase (June–August 2020) showed better levels of team action processes and conflict manage… Show more

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Cited by 33 publications
(29 citation statements)
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“…Such a major disruption both externally, because of the change of location (office to home), and internally, e. g., because of technology-mediated interaction, might have led to a new team transformation (Christian et al, 2017). Results from Klonek et al (2021) indicated that teams needed time to adjust to this disruptive situation of working virtually. According to dynamic, cyclical team development mod- Notes.…”
Section: Discussionmentioning
confidence: 99%
“…Such a major disruption both externally, because of the change of location (office to home), and internally, e. g., because of technology-mediated interaction, might have led to a new team transformation (Christian et al, 2017). Results from Klonek et al (2021) indicated that teams needed time to adjust to this disruptive situation of working virtually. According to dynamic, cyclical team development mod- Notes.…”
Section: Discussionmentioning
confidence: 99%
“…Due to its relatively broad scope, event system theory is well-suited to investigate the effects of crisis events on employee experiences and behavior. Accordingly, in the context of the COVID-19 pandemic, the theory has already been applied numerous times, for instance to explain changes in helping behavior at work (Shoss et al, 2021), work-family conflict and enrichment (Vaziri et al, 2020), virtual teamwork (Klonek et al, 2021), job insecurity (Lin et al, 2021), and job search behavior (McFarland et al, 2020). From a practical perspective, event system theory could provide insights into how HRM practices (e.g.…”
Section: Event System Theorymentioning
confidence: 99%
“…In doing so, we address calls to investigate such coping mechanisms in GVTs (Glazer et al, 2012) and extend existing theorizing on self-regulation, which has focused on coping with leader-, team-, and organization-related factors, but largely ignored the factors situated in the individuals' broader external environment. To this end, our study contributes to recent studies that have examined the determinants of performance in GVTs during the pandemic (e.g., Blanchard, 2021;Klonek et al, 2021;Whillans et al, 2021).…”
mentioning
confidence: 91%