Digital Labour Platforms in the Italian Domestic Sector: Approaching (In)Formalisation Processes from the Other Way Round
Iraklis Dimitriadis,
Diego Coletto
Abstract:In this exploratory study, we investigate the effects of digital labour platforms (DLPs) on cleaning workers. The prevalence of informality in this sector leads us to suggest analysing workers’ experiences by combining the literature on DLPs with that on the informal economy. Through in-depth interviews with cleaners in Milan and Rome, as well as DLP representatives, the article highlights on one hand, how DLPs affect informal workers and their conditions, and, on the other hand, how workers represent their wo… Show more
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