Management of Information Systems 2018
DOI: 10.5772/intechopen.76045
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Digital Leadership

Abstract: Customers are demanding services using evolving technologies, and firms need agility in the way systems are designed and delivered to quickly meet customer expectations. Such agility is in fact an organizational capability where a combination of internal and supplier/partner resources allow firms to quickly create customer value propositions and deliver value through digital services, that is, services using advanced digitization. Leadership that enables such a customer-centric and service-driven culture using… Show more

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Cited by 20 publications
(10 citation statements)
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“…Such leaders stay well-informed of digital expertise and support processes to search, select and structure innovation capabilities. They focus on generating innovative ideas that help create value for customers, design digitally enabled services quickly using advanced technologies and build organisational capability to deliver services that meet and often exceed customer expectations (Tanniru, 2018). During DT, the role of DL to inspire and effect innovation is imperative, and numerous past studies supported the positive impact of leadership on innovation in different contexts (Gerlach et al, 2020;Khosravi et al, 2019;Magesa et al, 2021).…”
Section: Digital Leadership and Digital Innovationmentioning
confidence: 99%
“…Such leaders stay well-informed of digital expertise and support processes to search, select and structure innovation capabilities. They focus on generating innovative ideas that help create value for customers, design digitally enabled services quickly using advanced technologies and build organisational capability to deliver services that meet and often exceed customer expectations (Tanniru, 2018). During DT, the role of DL to inspire and effect innovation is imperative, and numerous past studies supported the positive impact of leadership on innovation in different contexts (Gerlach et al, 2020;Khosravi et al, 2019;Magesa et al, 2021).…”
Section: Digital Leadership and Digital Innovationmentioning
confidence: 99%
“…From this point, digital leadership is characterized by the use of an organization’s digital resources to achieve organizational goals and objectives ( Shah and Patki, 2020 ). Digital leadership involves demonstrating agile leadership capabilities that enable the organization to create a culture of continuous innovation by using the latest technologies in business architecture ( Tanniru, 2018 ). Digital leadership, defined as a leadership approach in line with the technological age identified with disruption ( Meffert and Swaminathan, 2018 ), supports the calculated use of a company’s assets to achieve its digital business goals and is defined by its ability to address it at both the corporate and individual level ( Breuer and Szillat, 2019 ).…”
Section: Digital Leadership and Its Fundamentalsmentioning
confidence: 99%
“…Behavioral leadership theory helps leaders focus on their actions and use their decisions to be great leaders, regardless of whatever behaviors they pick (Sinno, 2020). At its core, digital leadership involves developing a culture of innovation and agility, where ideas are encouraged and rapidly prototyped and tested to bring them to fruition quickly (Tanniru, 2018).…”
Section: Literature Reviewmentioning
confidence: 99%